Are you looking for an opportunity with a growing company that offers great benefits, a dynamic work environment, and excellent professional development opportunities? Join our award-winning Customer Service team in Dallas, TX where you can interact with clients and colleagues from around the world as you enhance your professional skills and learn our operations.
The Company: ISN was established in 2001 and is a global leader in contractor and supplier management. We work closely with a variety of household-name clients in the US, Canada, Europe, Australia, Latin America, and the Middle East to connect them with safe and reliable contractors and suppliers and incorporate a level of due diligence in the contractor management process.
The position: We are looking for a full-time Associate with a bachelor's degree from an accredited university and/or equivalent work experience who will proactively service and support our contractor/supplier clients, participate in sales and marketing projects, field incoming calls and inquiries, and troubleshoot problems.
Through the 7-week training program, employees will receive classroom and on-the-job training in areas of Soft Skills development, Customer Service Excellence and ISN products and services.
Employees can expect to spend up to 2 years on the Customer Service team
The location: ISN is based in Dallas, TX. The Dallas-Fort Worth metroplex is the fourth largest metropolitan area in the country, with a wide variety of excellent schools, entertainment venues, sports teams, and museums. ISN's headquarters is in uptown Dallas, a short walk from multiple restaurants and shops, with easy access to public transportation and major highways.
Who should apply?
Excellent verbal and written communication skills
Excellent customer service orientation
Proficient computer skills (Word, Excel, PowerPoint, e-mail applications)
Desire to work with people and consistently engage in verbal interaction over the phone
Competitive pay and bonus
Quarterly team-building events
Professional development & training opportunities
Matching charitable gift program
100% company-paid monthly insurance premiums
Medical, Dental, Vision, and Life Insurance
Long-Term & Short-Term Disability Coverage
Paid time off
Wellness Program: Fitness challenges & events
Community volunteer opportunities
Business casual, jeans allowed
All benefits are subject to change with notice to the employee
2021 Start Dates: January 11, 2021, June 14, 2021 or September 13, 2021
Compensation: $58,000 annual base salary with opportunity to earn $5,000 - $11,000 annual target incentives. Total annual potential compensation $63,000 - $69,000.
Interview Dates: First round interviews will be held virtually. If successful after first round, candidates will be invited to virtual final round interviews October 26 & 27.
ISN Software Corp.