Business Development Associate

CRYOPDP has been dedicated to finding solutions for the transport of time- and temperature-sensitive products in the life science and healthcare industries for more than 25 years. CRYOPDP covers more than 220 countries and territories and the entire temperature-controlled supply chain: packaging, pick pack kit preparation, express service and specialist courier. They are proud to be the preferred logistics partner of the life science industry and healthcare professionals for more than 4,000 companies worldwide.

Mission

The Business Development Associate will be responsible for increasing CRYOPDP's client base in the United States and developing and retaining an existing business portfolio.

Main contribution

Sales Development

● Develop and generate new business leads through prospecting, cold-calling, and face-to-face meetings

● Contact prospective accounts, provide technical and administrative product information, coordinate presentations, and support proposal generation

● Maintains and updates a pipeline regularly

● Qualifies sales opportunities using the CRYOPDP resource network

● Negotiates with customers to obtain the best Win/Win agreement

● Drives internal sales and customer relationship teams to collaborate for a cohesive, global solution

● Accelerates implementation of new business to ramp up revenues while ensuring customer commitment

● Sets and drives the program and project teams to ensure efficient, full implementation of the client agreement with a high return on investment in mind

● Participates with other sales team members to establish strategic plans and objectives

● Presents new and existing client opportunities to the pricing team

● Defines and implements action plans with the customers when commitments are not in line with our agreements

Building account plans

● Utilize strong interpersonal skills when negotiating contracts and bids and building long-term relationships with potential external partners and customers

● Prepare client-specific presentations and other data to respond to client needs

● Prioritize business portfolio in meaningful segments to align resources by the US Business Development Director

● Analyzes relationships with key decision makers to understand their key business issues as well as assessing the competitive situation

● Registers all activities and site-specific details in the pipeline with specific action plans

● Develops a business plan for each client with proposed strategy, objectives, and value proposition with approval by the US Business Development Director

Builds the customer's loyalty through a relationship strategy

● Defines a plan for key decision makers and sets a schedule with key, relevant US CRYOPDP members

● Organizes review committees with customers to develop a mutual trust base relationship with key decision-makers at different levels within the organization covering multiple departments and sites Review of the CRYPOPDP offerings and contracts

● Drives solution offerings and organizes the review process as well as analyzing profitability with the US Business Development Director

● Coordinates and contributes to any contract modification and ensures final validation according to the sales policy with the legal team

● Leads and controls the feasibility of the prepared offer and contracts - Validates or not according to sales policy, and account plan, the offers and contracts Reports and communicates progress and results

● Reports agreement conclusion to the organization and controls the implementation through appropriate procedures and planning

Required skills

● Bachelor's degree

● 1-3 years sales experience in logistics/healthcare field

● Experience with Biopharma, Life Science, Diagnostic Labs or related business

● Direct client-based sales experience

● Travel time ranging from 60-70% required

Specific Experience & Knowledge Required

● Knowledge in clinical trials and Cells & Genes Therapies

● Understanding of the requirements and specifications in the logistics field

● Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume

● Negotiation skills

● Ability to read, analyze, and interpret common technical journals, financial reports, and legal documents

● Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community

● Able to understand and comply with established company policies and procedures

● Proficient in Microsoft Office and Google

Interpersonal skills ("Essential")

● Must possess excellent verbal and written communication skills

● Team player

● Demonstrated problem-solving skills

● Ability to manage projects and multi-task

● Excellent organizational skills

● Ability to influence decision-makers

● Must have strong self-motivation and the ability to work and think independently

● Organization and prioritization skills with strong attention to detail

● Demonstrates passion and responsibility for the client/patient.