The Business Development Associate is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates.
Who would I interact with?
This position interacts daily with Sales Associates, Sales Managers, Business Development Manager, support staff and customers, just to name a few.
What are the day-to-day responsibilities?
Receiving inbound sales phone calls and leads
Identifying the client's needs and scheduling appointments
Placing outbound phone calls to potential leads
Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
Contacting clients prior to appointment date to confirm appointment
Mailing marketing letters to provided leads
Following up post visit to ensure customer satisfaction
Attending Sales Department meetings
What are the requirements for this job?
High school diploma or equivalent
Excellent oral, written and interpersonal communication skills
Extensive customer service, sales, or telemarketing background
Computer literacy, strong organizational and follow-up skills
Ability to read and comprehend instructions and information
Excellent problem solving skills
AutoNation is an equal opportunity employer and a drug-free workplace.