Business Data Analyst (ID Cards)

Requisition ID: 837247
Position:Full-Time
Total Rewards: Benefits/Incentive Information

There's more to EyeMed than meets the eye. EyeMed is the fastest growing managed vision benefits company in the country with consistent double-digit membership growth!

Through our commitment to innovation, we're reimagining the way employers and their employees think about vision care. We want them to see life to the fullest and experience more of what's best, not more of the same. And if what's best hasn't been done yet, it's our exceptional and passionate employees driving this change.

But, our passion for vision isn't just about vision insurance benefits. Our employees are proud to support and participate in life-altering global and local missions through our partnership with OneSight, a leading not-for-profit organization with a 100% focus on eradicating the world's vision crisis.

Your family says a lot about who you are. EyeMed is a key member of the Luxottica family of companies, global leaders in the design, manufacture and distribution of fashion, luxury and sports eyewear.

In North America, Luxottica is the home to global brands Ray-Ban, Oakley and many top fashion house brands. Our leading retail brands include LensCrafters, Sunglass Hut, Pearle Vision, and Target Optical.

If you're passionate about driving innovation and change and interested in a career in the optical and insurance industry, EyeMed wants to start the conversation and help provide you a growth-focused opportunity with America's fastest growing vision benefits company.
GENERAL FUNCTION
The Analyst, ID Cards is responsible for the execution of daily EyeMed Welcome Kit (ID Card) set-up, testing and production processes, and supporting process and system enhancements.

MAJOR DUTIES AND RESPONSIBILITIES

Responsible for the daily execution of end-to-end ID Card production activities (i.e. File monitoring/release, Special Handling, Proofs, Reflags, etc.); escalate identified issues with Supervisor, ID Card Production.
Oversees the ID Card shared mailbox organization, inquiries, responses, etc.
Analyze, research, root cause and resolve ID Card issues to determine root cause and communicate findings with Supervisor
Supports data tracking and reporting of production activities with attention to accuracy and data integrity
Support activities for testing and deploying new or changing inventory (i.e. shells, card code set-up, inserts, etc.) upon completion of Marketing design phase.
Identify process and system improvement opportunities and articulate concepts to leadership.
Support/consult with cross-functional partners to promote self-serve tools, and knowledge of ID Card processes.
Support activities to implement new system technology solutions to further automate daily processing activities performed by the ID Card Team or broader organizational initiatives.
Maintain open, throughout, and timely communication with Supervisor, ID Card Production regarding any special requests, enhancements, and/or projects to gain alignment prior to commitment to support.
Ensure compliance with all policies, standards of administration, service level agreements, procedures, protocols, compliance, and security guidelines.

BASIC QUALIFICATIONS

Bachelor's Degree in Business Administration or similar, or equivalent work experience
3+ years of business experience
Strong communication skills, both written and oral
Ability to analyze and interpret data
Ability to effectively manage multiple priorities
Proficient in Excel

PREFERRED QUALIFICATIONS

Knowledge of vision benefits and/or insurance industry. Understands third party administration and ability to analyze and interpret plan benefit design
Experience in working in Business Objects, Facets, In-Design or similar platforms
Detailed working knowledge of computer operations and systems
Knowledge and understanding of the Membership and ID card systems/processes and standards of administration.
Ability to perform data queries/analysis
Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process.  To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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Nearest Major Market: Cincinnati