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Business Courier Services Teller - Part Time

Expired Job

Chemical Bank Byron Center , MI 49315

Posted 4 months ago

JOB SUMMARY

The Business Courier Services Teller is responsible for a variety of tasks and transactions relating to bank services, products, and customer accounts, in a non-branch setting, which includes managing a supply of cash and processing incoming deposits for customers who utilize the Bank's Business Courier Services.

REQUIRED KNOWLEDGE AND SKILLS

  • High school diploma or equivalent required

  • 0 - 1 Years experience in function

  • 0 - 1 Years experience in industry

  • Prior cash handling and/or customer service experience preferred.

  • Basic computer skills using Windows-based software required; prior experience with bank specific software preferred.

  • Proficient verbal and written communication skills; strong interpersonal skills, with the ability to deliver effective communication positively with a customer service approach.

  • Strong attention to detail, while demonstrating accuracy in performing all work assignments; excellent organization and time management skills.

  • Ability to work in a fast paced, high volume environment.

  • Ability to make sound and reasonable decisions regarding customer transactions, weighing customer satisfaction with the Bank's exposure to loss and / or fraud.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Efficiently and accurately process routine and moderately complicated banking transactions and complete work assignments in various banking functions including cash and balancing procedures.

  • Resolve customer concerns and issues promptly and effectively; ensure issues are properly escalated when necessary.

  • Prepare change orders in a timely and accurate manner.

  • Ensure all work is completed in accordance with operational and regulatory guidelines and policies; complete currency transaction reports and other reports as needed.

  • Maintain Business Courier Services daily route schedules.

  • Effectively communicate with Business Courier Services customers in regard to pick-ups, corrections,

  • Maintain up-to-date knowledge of processes and procedures and maintain a general knowledge of retail operations, as well as the department's and Bank's objectives and goals.

  • Provide support to other departments / areas as requested.

COMPANY OVERVIEW

As a Chemical Banker, you will join other professionals who share our community banking philosophy of making a positive impact where we live, work and play. You will be a part of a growing community bank that believes in the dreams of its customers and employees alike. With Chemical Bank, you will make a difference in your community while enjoying excellent benefits and top career opportunities. Visit our Careers Page for more information.


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Business Courier Services Teller - Part Time

Expired Job

Chemical Bank