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Reporting to the Head of Business Continuity Risk Management in the Second Line of Defense (SLoD), the Transformation Resiliency Engagement Manager is responsible for overseeing and supporting the SLoD business resiliency through business continuity, disaster recovery and crisis and critical incident management components of the Transformation Program key initiatives; Core Banking - focused on replacing legacy core banking system with a modern, competitive vendor solution and simplify associated business processes; Data Management & Reporting tasks with improving data management controls, reduce expenses, and develop advanced analytics to help drive our business; Technology Modernization work stream responsible for implementing a scalable, secure, compliant, and efficient technology platform fit for growth.
Reporting to the Managing Director of Business Continuity Risk Management, the Transformation Resiliency Engagement Manager is responsible for overseeing and assessing the resiliency planning and implementation of the core Transformation Program initiatives solutions from the SLoD perspective including review and challenge and independent assessment of business requirements, testing strategies & plans, technical designs & specification and recommends solutions against business resiliency expectations.
Serve as a SLoD and senior-level consultant on Transformation Resiliency risk management matters
Collaborates with FLoD teams and front line business units to conduct independent business requirements and technology specifications reviews, evaluate solutions and relevant risks assessments for:
Data Management & Reporting
Conducts review and challenge for resiliency of all Transformation Program key initiatives core activities, processes inclusive of risk identification, gap risk measurement, and mitigation plans.
Drives the socialization, adoption, appropriate implementation, and ongoing maintenance of the BCRM framework, policies, standards, methods, etc. across all Transformation Program initiatives.
Provides subject matter expertise on Business Continuity Management regulatory requirements including but not limited to: Financial Services driven by various guidance and agencies e.g. FFIEC, OCC, Federal Reserve Bank, FINRA, SEC etc. and defining threats and risk scenarios in order to provide recommendations on changes or program enhancements required to address such requirements and threats.
Acts as a Business Continuity Risk Management senior-level consultant and advocate towards the front line business units ensuring business buy-in and facilitating integration of second line frameworks policies, templates and technology.
Collaborates and aids BCM leadership in Board and senior management reporting
Performs SLoD BCRM awareness training, including policies, standards, methodologies and relevant technologies
Assesses BCRM policy, standards, minimum requirements, including control objectives and risk compliance relating to FLoD controls design and definition and operational procedures
Leads and provides support of Internal Audits and Regulatory Exams
Ensures FLoD processes, controls adheres and maturity through KPI monitoring and performing
Education, Licensure, Experience:
Minimum of 10 years practical Business Continuity, Disaster Recovery, and/Crisis Management experience as applied in a business and technical environment in the banking or financial industry preferred
Minimum of 5 year of Information Technology (IT) industry experience strongly preferred
Minimum of 5 year of banking or financial industry experience preferred
Professional certification from the Disaster Recovery Institute International or from The Business Continuity Institute (e.g. ABCP, CBCP, MBCP, MBCI, CRP and/or other Business Continuity or industry related certifications preferred
BS in Financial Services, or Computer Sciences, or Engineering preferred, or demonstrated equivalent experience
Knowledge, Skills, Abilities:
Demonstrated strong skills in applying Business Continuity, Disaster Recovery and Crisis and Critical Incident Management planning principles to various levels (staff, management and executive) of the company.
Strong technical knowledge of data management, cloud base solutions, mainframe and client/server environments.
Excellent project management skills, which include task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together.
Demonstrated strong skills in applying third party risk management principles
Demonstrated human relation skills to effectively interact with peers, subordinates, internal and external customers and vendors.
Excellent interpersonal, organization, analytical, problem solving, communication, and prioritization skills
Demonstrated ability to influence and motivate individuals and teams.
Advanced presentation skills and oral and written communication skills
Advanced analytical skills
Self-starter with the ability to work independently.
Fully proficient with Microsoft Office applications, including (but not limited to) Word, Excel, Access, Visio, and PowerPoint
Provide technical guidance for the coordination of all corporate activities related to crisis and critical incident management.
Willingness to travel occasionally
May require evening or weekend work
The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.