Business Continuity Manager

Box Redwood City , CA 94063

Posted 6 months ago

In the role of Business Continuity Manager at Box, you will be working primarily in the areas of Business Continuity and Disaster Recovery. We're looking for someone to not only maintain the existing programs, but to scale and enhance it to build resiliency at Box. Falling under Box's wider Compliance team, this role requires an understanding of business continuity methodologies. You will work with all functions of this fast-paced, rapidly changing business, and directly with key stakeholders to drive continuous improvement. This includes creating business continuity documentation, administering training, facilitating drills and exercises, creating reports, responding to incidents, and working closely with a wide range of internal departments on projects.


  • Assist with conducting and managing Business Impact Analysis and risk assessments for key business functions

  • Facilitate and gather requirements to develop and maintain Business Continuity and Disaster Recovery Plans

  • Discover, analyze, and certify the alignment of business recovery requirements with IT recovery capabilities to ensure plans are sound

  • Plan and conduct Functional and Table-top business continuity exercises in order to validate recovery strategies and test business continuity plans

  • Develop a comprehensive test plan and conduct DR tests that include coordinated recoveries with data centers; develop reports and action plans

  • Provide subject matter expertise to different business functions and facility projects ensuring high availability, appropriate risk mitigation, and recoverability that conforms to business needs

  • Work collaboratively with technology teams to identify potential technology resilience risks in project initiatives

  • Collaborate with vendor management team and provide vendor assessment support from BC/DR perspective

  • Provide support during emergencies, incidents or crises that require the activation of continuity plans

  • Manage lifecycle for technical crisis incidents including declaration, activation, monitoring and RCA

  • Assist in other projects/activities as required to maintain the Business Continuity Program

  • Perform business continuity program self-assessment (annual) as per ISO 22301 and other business continuity standards (FFIEC etc.) in order to assess program maturity, identify gaps, and build yearly roadmap for the program.

  • Develop and socialize Business Resiliency training for the enterprise

  • Maintain documentation for review by auditors and regulators

  • Provide general compliance and internal/external audit support to other Box teams and customers

  • Serve as a SME on all things BCM


  • Bachelor's Degree in a relevant field

  • Four years of BCM experience including program management

  • Consulting or Cloud experience preferred

  • Experience with BCM software and tools (Fusion Framework, Archer etc.)

  • Proven ability to manage initiatives across multiple teams/groups

  • Excellent planning, organizational, and communication skills

  • One or more industry-appropriate certifications preferred

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Business Continuity Manager