Business Consulting Manager - Financial Services - Business Transformation - Payments

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all.

The exceptional EY experience. It's yours to build.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

Business Consulting Manager

• Financial Services

• Business Transformation

• Payments: This position could be located in NY, NC, GA.

United States

EY Consulting is the only professional services firm with a separate business unit ("FSO") that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry. If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Business Transformation practice offers global and regional financial services clients the assistance needed to improve their performance in a rapidly changing business environment. We assemble experienced multidisciplinary teams, use consistent and proven global methodologies and draw on the full breadth of EY's global reach, depth of capabilities and knowledge. Collectively, the group has a comprehensive skill set, which supports the delivery of operations, technology, product, sales, compliance, and risk projects for top clients in the U.S. financial services industry.

The Payments competency provides transformational services to a variety of payments stakeholders including banks, Fintechs, merchant acquirers, processors, networks, and merchants. EY provides multidisciplinary knowledge and support to these clients in their growth journeys whether it's tackling technology transformation, addressing risk, optimizing global operations, or market innovation.

The opportunity:

You will have the chance to be part of a fast-moving, high-growth company. We offer variety, challenge, responsibility and the opportunity to realize your leadership potential. If you are interested in being part of a dynamic team, serving clients and reaching your full potential, EY Consulting is for you!

Your key responsibilities:

As a Payments Manager, you're likely to spend most of your time on the delivery of payment solutions to our clients. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be at the center of the engagement driving work while developing and maintaining close ties with the client. Deliverables are expected within contracted timeframes and financials on budget. Exceptional client service requires developing an in-depth understanding of our clients' unique needs and goals to effectively lead a workstream while delivering meaningful improvement insights.

You will be an active member in providing counselling and mentoring to junior consultants within the organization. Additionally, there will be multiple opportunities to build the practice through developing public facing materials that provide the market your consulting perspective on emerging opportunities in the payments space.

Skills and Attributes for Success:

• Lead client engagements in the payments domain, with particular focus on merchant acquiring and acceptance, card issuing, and enterprise money movement

• Develop trust-based relationships with key stakeholders in the payments industry, including banks, Fintechs, merchant acquirers, processors, networks, and merchants

• Collaboratively define a delivery plan with your engagement leadership and support team that aligns with client objectives to address complex challenges across the payments ecosystem

• Manage project financials and deliverables according to Statement of Work

• Participate in competency development and advancement via thought leadership, mentorship of junior resources, conference preparation/participation, and/or payment competency operations

• Develop expertise in industry trends, regulatory changes, and technological advancements in the payments space to increase knowledge base and capabilities

To qualify for the role, you must have: