Verizon Communications Hilliard , OH 43026
What you'll be doing...
Our Global Professional Services (PS) organization provides consulting, design, implementation, and management to Verizon's Enterprise, Medium Business, and Government Customers. As our Business Consulting Partner (BCP), you may be aligned to a particular vertical market or cross-vertical, and will be responsible for driving Advanced Communication Cx/Dx Customer Experience Solutions and PS revenue. You will be responsible for establishing strong and mutually beneficial business partner relationships with senior level executives among premier Verizon customers. Your overarching objective is to gain strategic insight into the clients' business operation to identify the potential for Verizon solutions to identified business requirements that will result in increased revenue generation.
In this role, you'll be responsible for:
Drive strategic revenue by working with customers on transformational business activities.
Integrate customer's business drivers focused on technical solution sets from Verizon solution pillars.
Review and analyze current technology infrastructure and its ability to support strategic corporate objectives.
Translate customer business issues/opportunities into technical solution/business requirements.
Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure with corporate objectives.
Support development of business drivers, business case and high level program implementation plan.
Consult with client business units to gain understanding of business requirements and value to the organization.
Map conceptual designs, transition plans, and technology to address business unit requirements.
Build and communicate the value proposition of the end-to-end solution to client executives and drive transformational business activities.
Support customer and Verizon cross-functional teams through the sales, implementation, and support lifecycles.
Partner with cross-functional Professional Services teams to develop integrated end-to-end solutions for customer.
Partner with bid management organization to build out detailed RFP responses and contract development.
Participate as a member of the Senior Leadership Team in the Client-facing Governance Program.
Lead strategic architectural planning to achieve goals by prioritizing initiatives and coordinating the evaluation, deployment, and management of current and future solutions.
Position Professional Services as a key differentiator to assist in the customer's transformation efforts.
Assess, communicate and provide recommendations for risks associated with investments related to the architectural vision.
Develop business case justifications and cost/benefit analyses with client for architectural spending and initiatives.
Contribute to Sales Team development of Strategic Account Plans for premier customers.
Communicate highly technical solutions to non-technical audiences.
Participate in/lead strategic business presentations (e.g. Executive Briefing Centers) to premier clients.
Assist in development of metrics to measure the success of Verizon's custom solutions in meeting the client's business requirements.
What we're looking for...
You'll need to have:
Bachelor's degree or four or more years of work experience.
Six or more years of relevant work experience.
Experience within a professional services environment.
Experience in sales or service.
Experience managing project delivery.
Even better if you have:
Advanced degree - MA/MBA.
Eight or more years of relevant experience within a professional services environment.
"Big 5" consulting experience.
Demonstrated successful delivery with matrix reports in a cross discipline project.
Experience in sales or service of Fortune 500 companies.
Experience managing project delivery in a Fortune 100 company.
When you join Verizon...
You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences,including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.