Business Consultant

Aetna Inc. Wellesley , MA 02482

Posted 2 months ago

Job Description:

POSITION SUMMARY

Clinical Program Consultant (CPC) needed to offer clinical insights and solutions to improve health plan performance for group commercial plan sponsors. Highly collaborative position and professional environment working with account teams and customers as well as other CPCs and MDs, medical social workers, certified wellbeing professionals and Aetnas clinical operation teams to improve the health of employee populations. Excellent opportunity for direct plan sponsor engagement in a customer-facing role leveraging consultative and presentation skills. This external customer-facing position partners with account teams in support of membership retention and growth. Excellent opportunity for a registered nurse to have engagement in an external-facing role leveraging analytic, consultative and presentation skills.

Fundamental Components but not limited to the following:

CPCs are part of the Plan Sponsor Insights (PSI) business focused on the development of employer health and wellness strategies, providing subject matter expertise on Aetnas clinical programs, and analyzing clinical program performance to propose recommendations to help mitigate medical cost trend, and optimize return on investment for our plan sponsors in the group commercial business.

Key aspects of the position are:

  • Provide consultative clinical support to account teams and plan sponsors as needed based on analysis and identification of key drivers of results

  • Recommend clinical programs and services that align with customer strategy and help drive short and long term results

  • Development and presentation of clinical content and recommendations in customer facing meetings

  • Act as a trusted clinical resource to the field for clinical program guidance

  • Collaborate across the enterprise and with clinical operations to problem-solve as necessary

  • Participate in the design of clinical solutions and measurement of success and share knowledge of population health trends

BACKGROUND/EXPERIENCE:

Strong problem solving skills and attention to detail.

Strong clinical analytic skills and demonstrated conceptual thinking.

Strong background in, and knowledge, of the healthcare industry and market.

Strong knowledge of medical management products, programs and services.

Excellent consultative, communication and presentation skills (ability to take complex content and facilitate understanding for the audience)

Ability to establish highly collaborative relationships within and outside the organization

EDUCATION

The minimum level of education desired for candidates in this position is a Bachelor's degree or equivalent experience.

LICENSES AND CERTIFICATIONS

Nursing/Registered Nursing License is required

Health and Fitness/Wellness Councils of America is desired

FUNCTIONAL EXPERIENCES

Functional

  • Clinical / Medical/Sales/

Functional

  • Clinical / Medical/Consultative informatics/1-3 Years

Functional

  • Leadership/Act as company spokesperson to external constituents/1-3 Years

Functional

  • Nursing/Case Management/1-3 Years

Functional

  • Nursing/Disease management/1-3 Years

TECHNOLOGY EXPERIENCES

Technical

  • Aetna Applications/Aetna Total clinical View/1-3 Years/End User

Technical

  • Desktop Tools/Microsoft PowerPoint/1-3 Years/End User

Technical

  • Desktop Tools/Microsoft Outlook/1-3 Years/End User

Technical

  • Desktop Tools/TE Microsoft Excel/1-3 Years/End User

REQUIRED SKILLS

General Business/Communicating for Impact/ADVANCED

General Business/Consulting for Solutions/ADVANCED

Leadership/Driving Change/FOUNDATION

DESIRED SKILLS

General Business/Applying Reasoned Judgment/MASTERY

General Business/Demonstrating Business and Industry Acumen/ADVANCED

General Business/Ensuring Project Discipline/ADVANCED

Telework Specifications:

Flexible telework / office-based schedule (must live near an Aetna office)

ADDITIONAL JOB INFORMATION

Excellent opportunity for direct customer (plan sponsor, broker/consultant) engagement in a customer-facing role leveraging clinical, consultative and presentation skills.

Aetna is about more than just doing a job. This is our opportunity to re-shape healthcare for America and across the globe. We are developing solutions to improve the quality and affordability of healthcare. What we do will benefit generations to come.

We care about each other, our customers and our communities. We are inspired to make a difference, and we are committed to integrity and excellence.

Together we will empower people to live healthier lives.

Aetna is an equal opportunity & affirmative action employer. All qualified applicants will receive consideration for employment regardless of personal characteristics or status. We take affirmative action to recruit, select and develop women, people of color, veterans and individuals with disabilities.

We are a company built on excellence. We have a culture that values growth, achievement and diversity and a workplace where your voice can be heard.

Benefit eligibility may vary by position. Click here to review the benefits associated with this position.

Aetna takes our candidates's data privacy seriously. At no time will any Aetna recruiter or employee request any financial or personal information (Social Security Number, Credit card information for direct deposit, etc.) from you via e-mail. Any requests for information will be discussed prior and will be conducted through a secure website provided by the recruiter. Should you be asked for such information, please notify us immediately.


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Business Consultant

Aetna Inc.