Business Communications Manager

At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We're a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you're looking for a challenge and meaningful role, you're in the right place.

Dow has an open role for a North America Business Communications Manager in Dow's Industrial Solutions business. The preferred locations for this position are Midland, Michigan or Houston, Texas, but other U.S. locations including virtual office may be considered.

About you and this role

Dow's business communicators are strategic marketing communications practitioners with deep content and channel expertise who develop and implement promotional programs that engage current and potential customers and other relevant stakeholder audiences. You will be responsible for positioning and promoting Dow products, technologies and services to key customers, value chain partners and markets through digital and social media, digital commerce channels, co-marketing programs, media relations, advertising, literature production, trade shows, and customer communications and events. You will be responsible for the development and execution of North America (NAA) business communications plans and activities that align to Dow Industrial Solutions (DIS) key sectors which include Consumer, Industrial, and Energy. You will have oversight over the global Consumer Sector marketing communications strategy.

It is critical that you understand content marketing and are comfortable developing and managing digital communication programs; digital marketing approaches to various communication tactics must be well integrated as part of any communications plan, taking a very holistic approach.

You will act as a contributing member of the DIS NAA Leadership Team and will provide council and oversight for regional business communications needs and support internal communications for the commercial director. You have a "go-do" mentality, are a driver and solutions-minded individual, as well as a collaborative team member that works well within a global team, across multiple markets and can organize, prioritize, and execute numerous ongoing initiatives.

You will be a part of the global DIS Public Affairs team and will report to the DIS Global Communications Leader.

Responsibilities

• Serve as a member of and actively participate in NAA Leadership Team

• Develop and support communications for targeted internal and external stakeholders, including strategy and implementation

• Provide strategic communications leadership to the DIS NAA Leadership Team

• Coordinate and implement internal and external communication programs for DIS in NAA in line with the overall strategy, allocated budget, and branding guidelines

• Communicate and collaborate regularly with global DIS communications team to ensure alignment with global market and communications strategies and to leverage and share communications materials and best practices

• Develop and implement digital plans including content development, updates, literature publishing to websites, email marketing campaigns and social media efforts

• Organize updates, routing, proof-reading, publishing, and printing/production of both on and off-line collateral (literature, videos, customer communications, etc.)

• Manage the distribution of various communications tools and platforms as well as to assist with the production thereof

• Develop messaging, facilitate creative advertising campaigns, and write communications materials, including public relations materials (press releases, fact sheets, etc.)

• Coordinate the organization of key customer events and tradeshows

• Coordinate supplier and agency activities

• Manage the global consumer sector communications and NAA DIS business communications budget

Qualifications

• A minimum of a bachelor's degree or relevant military experience at or above a U.S. E6 or Canadian Petty Officer 2nd Class or Sergeant ranking
• A minimum of 5 years of relevant working experience (i.e., Marketing Communications, Business Communications, etc.)
• Must be willing and able to meet all applicable requirements related to business travel (e.g., as to immigration and visa rules, public-health mandates, airline rules, etc.) into and out of (and physical presence in) various countries worldwide
• A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process

Preferred Skills

• A degree discipline in marketing, communications, journalism, public relations, or related fields

• Communications strategy development and execution

• Digital communications and social media program management and measurement (ROI)

• External event and tradeshow planning and execution

• Key sales tools (literature, presentations, samples, etc.) creation

• Executive communications support for a business leader

• Budget management, tracking and reporting

• Communications expertise: knowledge of communications principles; clear understanding of digital communications and content marketing

• Writing skills & message development and delivery: good writing and editing skills within AP Style Guide; ability to transcend informational writing style to the appropriate audience with emotive, persuasive, and motivational writing; advanced communications and message delivery skills, based on clear understanding of target audience(s)

• Project management & organizational skills: strong organizational skills; ability to prioritize and escalate among conflicting and large volume of demands; ability to perform well under pressure and within budget

• Strategy development & execution: strong business acumen; understanding and ability to define business or marketing strategy; ability to translate business strategy into communications strategy; strong execution of key tactical components of a larger strategy

• Interpersonal skills & influential leadership: excellent interpersonal and networking skills; ability to positively contribute to a team-building and collaborative work environment; lead cross-functional, cross-geography and cross-business teams

• Key behaviors include: pro-activeness, initiative, resourcefulness, problem-solving, abundance and ownership mentality, collaboration, bias for action rooted in strategy, autonomous, decisive

Additional notes

Relocation assistance is not available for this position.

Benefits - What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career.  You bring your background, talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.

• Benefits and programs to support your physical, mental and emotional well-being, to help you get the care you need...when you need it.

• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning and educational resources to help you achieve your long term financial-goals.

• Become a Dow shareholder through various employee stock programs.

• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.

• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.

• Global Paid Time Off (PTO) policies:

• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).

• Paid time off to care for family members who are sick or injured.

• Paid time off to support volunteering and Employee Resource Group's (ERG) participation.

Join our team, we can make a difference together.

About Dow

Dow (NYSE: DOW) is one of the world's leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.