Business Banking SBA Closer Secondary Markets

Description

As the Bus Bkg SBA Closer Secondary Markets, you will review all credit approvals, preparation of internal SBA documents, including the SBA loan authorization, ordering and review of supporting due diligence materials as well as the review and validation of loan documents prepared by outside legal counsel. You will also manage the loan sale process for loans sold on the secondary market, including serving as Citizens' liaison with vendors, secondary market investors, the SBA and their regulatory processor for the bid solicitation and award process, tracking, monitoring and reporting, and secondary market loan sale closing and booking.

Primary responsibilities include

• Review of credit approval and drafting initial closing checklist requirements for use by internal colleagues and external counsel. Direct external counsel and internal parties through the closing process and resolve issues/discrepancies quickly and efficiently, utilizing judgment to escalate when necessary.

• Solicit and award bids to secondary market bidders, including tracking and reporting on same and acting as liaison with vendors, secondary market bidders/purchasers and the SBA's regulatory agent for secondary market processing.

• Prepare all loan sale documents, including the mathematical calculations required therein.

• Act as liaison with Citizens' Commercial Loan Operations to ensure that all loans are initially booked, sold, and rebooked once sold on the secondary market.

• Perform quality control functions on outside counsel documentation to insure adherence with credit approval and bank policy.

• Maintain tracking and monitoring of loans sold or to be sold in the secondary market, some ad hoc reporting.

• Act as SBA SME for retail underwriting channel on SBA SOP; coordinate interaction with business partners to ensure SBA program integrity.

• Prepare and maintain all procedures for established role, including recommendations for continuous process improvement.

• Serve as Portfolio Management liaison; process loan modification requests on SBA loans; perform all duties necessary to buyback loans from the Secondary Market, including direct interaction with the SBA's fiscal transfer agent and having the loans properly rebooked on Citizens' systems.

Qualifications, Education, Certifications and/or Other Professional Credentials

• Background in SBA loan closing, servicing and administration requirements

• Software Application knowledge must include: Word, Excel, Outlook, E-tran and CAFS

• Highly motivated and is team-oriented

• Solid communication skills, able to articulate effectively via email and phone communication is essential

• Able to provide exceptional customer service and to effectively communicate with customers, colleagues, and with all

levels of management

• Strong organizational skills with the ability to manage multiple priorities in a time sensitive environment.

• Able to work in a collaborative team environment

• Ability to learn department computer applications and systems

Hours & Work Schedule

• Hours per Week: 40
• Work Schedule: 8:30AM - 5:00PM, Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

At Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.

Equal Employment and Opportunity Employer

Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Benefits

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more.

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Awards We've Received

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Human Rights Campaign Corporate Equality Index 100 Award

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Age-Friendly Institute's Certified Age-Friendly Employer

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DiversityInc

Top Regional Company for Diversity

Forbes America's Best Large Employers

National Organization on Disability's Leading Disability Employer