Business Banking Relationship Officer

Application Deadline:

04/29/2024

Address:

10230 S. Paramount Blvd.

Job Family Group:

Commercial Sales & Service

Facilitates growth initiatives for the Bank through significant business development and excellent management of key client relationships. Maintains an outstanding and continuous record of significant revenue generation from sales and syndications. Ensures the required internal control standards, including adherence to audit, regulatory and compliance policies.

• Acts timely, efficiently and independently, taking ownership of client satisfaction.

• Assists with more complex client related issues.

• Builds effective relationships with internal/external stakeholders.

• Assesses and evaluates problematic trends in overdrawn accounts and escalates issues as per directives.

• May provide day to day operational leadership and coaching.

• May coordinate client fee billing for third party vendor charges.

• Provides first line assistance on document exception and maturity report research.

• Identifies, records and escalates any potential risk issues and recommends workflow process alternatives.

• Investigates, recommends actions on overdrawn accounts within internal timeframes.

• Acts as daily sales contact for clients on sales related questions such as product information, pricing, implementation timeframes and requirements.

• Gathers data to advance sale process and completes all required documentation.

• Assists team in pre-sales activities such as pitch preparation, client research, preparation of prospect and client files for further action.

• Tracks implementation requests to keep the process on track with timelines.

• Tracks Internal reports and recommends improvements to sales support materials based on findings and feedback.

• Compiles pre-call and post call information packages by accessing internal systems and bank personnel to validate client holdings, pricing, and volumes.

• Provides research and data gathering to sales team to facilitate solution to the client's/prospect's business and needs.

• Assists with sales and service administration and processing ensuring client experience is seamless and opportunities are identified and met.

• Maintains current client information on Bank system/files to ensure client history is accurate and complete.

• Ensures accurate billing to clients.

• Focus may be on a business/group.

• Thinks creatively and proposes new solutions.

• Exercises judgment to identify, diagnose, and solve problems within given rules.

• Works mostly independently.

• Broader work or accountabilities may be assigned as needed.

Qualifications:

• Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.

• If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the established qualification standards.

• Specialized knowledge from education and/or business experience.

• Verbal & written communication skills

• In-depth.

• Collaboration & team skills

• In-depth.

• Analytical and problem solving skills

• In-depth.

• Influence skills

• In-depth.

Compensation and Benefits:

$52,800.00 - $98,400.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We're here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.