Business Banking Relationship Manager

First Horizon Corp. Knoxville , TN 37902

Posted 2 months ago

The Business Banking Relationship Manager is a banker role responsible for developing, managing, and expanding business relationships for a portfolio of business customers. Targeted business are companies with sales sizes between $5,000,000 and $25,000,000 in annual revenue. Provides a full range of banking services to businesses.


  • Makes retention and business development calls on existing and potential new customers.

  • Develops new customer prospects and business for the Bank.

  • Maintains prospect lists and business pipeline.

  • As needed, interview applicants, completes required documentation and recommends loan products to customers.

  • Determines best loan structure for customer and submits package for underwriting and approval.

  • Verifies loan documents are complete and accurate according to approval.

  • Coordinates and attends loan closings.

  • Recognizes opportunities to offer customer(s) additional bank products and services to meet their needs.

  • Develops new small business relationships through calling on targeted potential clients

  • Develops sales plans and strategies

  • Works closely with other departments and fulfills cross-sell opportunities

  • Finalizes and helps structure and close deals with high close rate

  • Builds and maintains a portfolio mix of targeted high value and high potential small business clients; determines Strategy and focus for the small business department and region.

  • Acts as a financial advisor by educating the customer about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on customer profile and financial plan, and matching customer needs with appropriate products and services.

  • Monitors customer information/products, financial plan and market trends to identify new customer needs and opportunities to deliver further customer value.

  • Performs all other duties as assigned


  • Bachelor (4-year college) degree and 1-3 years of experience or equivalent combination of education and experience

  • Proficiency with Microsoft Suite

  • Previous experience making business development calls and identifying new customer prospects preferred

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Business Banking Relationship Manager

First Horizon Corp.