Business Banking Relationship Manager

The Arrow Financial Corporation Family of Companies is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join Business Development team as:

Business Banking Relationship Manager

This opportunity may be perfect for you if you have experience in:

Strong Retail Banking knowledge

Building Relationships

Demonstrated success in sales

About this Position

Responsible for managing commercial borrower/depositor relationships including new loan requests, cash management/deposit services, development of new business, and management/oversight of assigned small business loan portfolio. Works across business lines to help drive sales in all areas of the company.

The Business Banking Relationship Manager will position our financial services expertise in the communities we serve. Adheres to Loan Policy and works to achieve assigned goals and objectives to support Company strategic plan.

RESPONSIBILITIES

Identify prospective customers and implement plan for gaining business through business development calls, networking and response to referrals. Continuously develop growing network of referral sources for new business.

Build/expand existing customer relationships by identifying needs and recommending solutions while effectively handling loan requests.

Analyze financial information, negotiate terms and conditions such as rates, collateral, guarantees and loan agreements; secures loan documentation and recommends loan approval.

Manage small business loan portfolio including collection and review of financial information to ensure Company's interests are protected. Adhere to Loan Policy, department procedures and applicable Federal/State/Local laws and regulations.

Formulate and implement strategies to achieve individual and department goals. Work with colleagues and designated branch teams to provide guidance and support to reach goals as appropriate.

Collaborate with other strategic partners within the Company to provide a full range of products and services, as appropriate for customers and prospects.

Participate actively in community service organizations and networking events to source business development opportunities and demonstrate our Company's commitment.

Understand and stay current on products, technology and systems to recognize opportunities and competitor gaps.

What you will need to thrive in this role:

In addition to your work and life experiences, as well as your passion and excitement for the profession, you would benefit from having:

Education/Certifications/Experience

Bachelor's Degree in related field or equivalent experience in business, finance, lending or related field required.

5+ years of experience in small business lending, loan portfolio management or banking and/or sales experience required

Skills/Knowledge:

Solid organizational skills, attention to detail and ability to prioritize tasks

Proficient in Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint

Demonstrated consultative sales and negotiation skills, ability to identify needs, present effective solutions and close a sale

Solid communication skills, both written and verbal; comfortable communicating with customers, coworkers and management

Proven networking and relationship building skills

Knowledge of credit analysis and banking products/services

What we will bring to the table:

We believe in investing in our employees and helping them grow their career with us. We offer a pleasant, inclusive work environment, career development opportunities, and competitive compensation. Through our total rewards program, we offer a comprehensive benefits package featuring:

Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays

Medical, Dental, and Vision Insurance and Flexible Spending Plan

Multiple retirement plans including: 401(k), Pension, and Employee Stock Ownership

Education and Tuition Reimbursement

Employee Assistance Program for our employees and their immediate family members

We are an Equal Opportunity Employer. Our employment decisions are made without regard for: race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.

As a multi-bank holding company, Arrow Financial Corporation has over $4 billion in assets. Through our subsidiaries we provide a broad range of banking and insurance services across northeastern New York, including online and mobile banking, wealth management, money market and deposit accounts, and mortgage, consumer and commercial loans.

We are committed to delivering value for our shareholders, our customers, and our communities. Our conservative business model and strategy of steady growth have resulted in many recognitions from the nation's leading publications and bank-rating firms.

The salary range for this position is $70,000 - $100,000 annually commensurate with experience and education.

Additional compensation may be earned through the Company's incentive programs, subject to individual performance.

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