The management of borrowing and depository relationships with business banking clients. In addition, the solicitation of new business banking clients through direct sales calls.
The development of community and business relationships is necessary to facilitate sales referrals to our sales partners (wealth management, insurance, treasury management, retail, mortgage partners) and to maintain knowledge of local business conditions. This business banking officer must also support the Bank's CRA lending initiatives.
CUSTOMER SERVICE SKILLS:
Willingness to provide a level of service which will clearly differentiate us from our competitors.
Employee must be willing to become familiar with and promote bank products and services.
Professional demeanor in appearance, interpersonal relations, work ethic and attitude.
Possess clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees, bank customers and prospects.
Must be willing to work as part of a team.
Must possess a high degree of leadership skills.
Possess ability and commitment to develop business relationships with business borrowers.
Ability to work under pressure.
Formal credit training desired with knowledge to interpret financial reports and analysis.
Small business and lower market lending experience.
Proven business development skills to prospect new bank relationships.
Self driven and motivated to accomplish desired Bank goals.
Ability to deal effectively with customers to solve problems, collect data, establish facts and make appropriate recommendations to providing customer/Bank solutions.
Must possess appropriate computer and technology skills.
Strong customer service skills with excellent verbal and written communication skills as well as overall strong presentation skills.
Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank's policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.
Travel required for training, meetings and to meet with clients and prospects.