Business Associate Full Time Day Pucc Wayne

Valley Health System Ridgewood , NJ 07451

Posted 2 months ago

Business Associate Full Time Day PUCC Wayne

POSITION SUMMARY:

BA I: Performs a variety of front desk activities that support the Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by the Business Associate II and/or Practice Manager.

BA II: Performs front desk activities that support he Center and professional staff and performs a variety of essential services (checking-in, checking-out, etc.) as directed or requested by the Practice Manager in support of the Business Associate I functions.

EDUCATION:

High school diploma or equivalent and completion of formal coursework in office management, database management or business. Computer literacy required.

EXPERIENCE:

BA I: Six (6) months of previous customer service/data entry, administrative/office management/clerical experience required. BA II: 1-2 years of previous customer service/data entry, administrative/office management/clerical experience required.

SPECIAL SKILLS:

Outstanding interpersonal, service excellence behavior and customer service skills required. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care.

Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent/emergent situations. Strong communication-both oral and written to convey information in a clear and concise manner to persons of varied age groups, customers and/or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team.

Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times. Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, as well as the Valley Health Medical Group's Mission and Vision Statements.

Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial, and other company information at all times. Ability to honor commitments to the job and members of the team.

Ability to speak constructively about co-workers and the organization. Ability to assume responsibility and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient/customer satisfaction as evidenced by (but not limited to) customer/patient satisfaction survey scores and other organizational and System's targets.

Area of Talent: Business Office & Clerical

Organization: Valley Physician Services

Department: VP PUCC-WAYNE

Shift: Day

Status: Full Time (36+ hrs/week)

Schedule: Monday through Friday between 8:00 am and 6:00 pm; one weekend/month

req5967



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