The Business Architect plays a key role in structuring the enterprise in terms of its governance structure, business processes, and business information. This person aligns strategic goals and objectives with decisions regarding the design of business solutions, processes, and user experiences. The Business Architect collaborates closely with users, project sponsors, partners, and vendors to ensure designs and strategies are holistic and effective. The Business Architect works to develop an integrated view of the enterprise using a repeatable approach, cohesive framework, and available industry standard techniques. This is a discipline that represents holistic, multidimensional business views of capabilities, information, and endtoend value delivery.
What a Business Architect Does:
Customer/consumer driven; looks for intersections among different areas and silos to create differentiating solutions
Acts as a bridge between business and technology, develops capability maps and other artifacts, and helps in the operationalization of strategy, and assists in the technology enablement of core capabilities and value streams.
Understands the relationships between varying business views of strategies, products, policies, and initiatives
Delivers value by facilitating change and bridging strategy and execution while simplifying complex environments
May have supervisory responsibility, possibly acting as coach and mentor to junior members and peers within the Business Architecture and Operations teams
Works with and supports various levels of the organization to understand strategic imperatives and provide business architecture artifacts to influence their plans and roadmaps
Participates in the governance model to support key goals, planning and execution of various business scenarios, and delivery of bottom line business value
Works with Portfolio Manager and Manager of Operations to ensure portfolio alignment, effective operational transition and support, and effective delivery models
See beyond the status quo and look for ways to differentiate the Aetna/CVS experience
Help determine which solutions require the Salesforce.com platform vs can live off platform; this includes associated processes, data, reporting, and technology partners
Develop (or contribute to) a strategy based on a situational awareness of various business scenarios and motivations; accomplished through collaboration with peers, partners, and business unit leadership
Apply a consistent, structured approach and methodology for capturing the key views of the enterprise; easily consumed and understood by partners, leadership, and user base
Capture the tactical and strategic enterprise goals that provide traceability through the organization and are mapped to metrics that provide ongoing governance.
Describe the primary business functions of the enterprise and distinguish between customer-facing, supplier-related, business execution and business management functions.
Conduct process design, through a structured approach such as root cause problem solving, to ensure the organization has sound process designs that are effective, minimize or eliminate waste, and are user-centric to benefit customers
Collaborate with the team to define a set of strategic, core and support processes that transcend functional and organizational boundaries; identify and describe external entities such as customers, suppliers, and external systems that interact with the business; and describe which people, resources and controls are involved in the processes.
Define the data shared across the enterprise and the relationships between those data.
Capture the relationships among roles, capabilities and business units, the decomposition of those business units into subunits, and the internal or external management of those units.
Lead and deliver projects based on roadmap and governance priorities; ownership mentality that oversee plans, financials and resources required to deliver
Maintain in depth knowledge of Salesforce platform to ensure overall health of the platform, effective solution design, and roadmaps that leverage platform capabilities
A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes and capabilities, enabling technologies, and governance
The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies
The ability to assimilate and correlate disconnected documentation and drawings, and articulate their collective relevance to the organization and to high-priority business issues
The ability to visualize and create high-level models that can be used in future analysis to extend and mature the business architecture
Extensive experience planning and deploying both business and IT initiatives
Experience modeling business processes using a variety of tools and techniques
Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations; ability to effectively present to groups within the organization
The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and work flow automation, business initiatives and IT initiatives, and benefit realization and service delivery
Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Strong situational analysis and decision making abilities
Ability to simplify complex problems and solutions in order to explain and garner support; translate scenarios into terms all levels of the organization can understand
COVID-19 Vaccination Requirement
CVS Health requires its Colleagues in certain positions to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, pregnancy, or religious belief that prevents them from being vaccinated.
If you are vaccinated, you are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status within the first 30 days of your employment. For the two COVID-19 shot regimen, you will be required to provide proof of your second COVID-19 shot within the first 60 days of your employment. Failure to provide timely proof of your COVID-19 vaccination status will result in the termination of your employment with CVS Health.
If you are unable to be fully vaccinated due to disability, medical condition, pregnancy, or religious belief, you will be required to apply for a reasonable accommodation within the first 30 days of your employment in order to remain employed with CVS Health. As a part of this process, you will be required to provide information or documentation about the reason you cannot be vaccinated. If your request for an accommodation is not approved, then your employment may be terminated.
Bachelors Degree or equivalent experience
At Aetna, a CVS Health company, we are joined in a common purpose: helping people on their path to better health. We are working to transform health care through innovations that make quality care more accessible, easier to use, less expensive and patient-focused. Working together and organizing around the individual, we are pioneering a new approach to total health that puts people at the heart.
We are committed to maintaining a diverse and inclusive workplace. CVS Health is an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring or promotion based on race, ethnicity, gender, gender identity, age, disability or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities.