Purpose of Job
We are seeking a talented Business Applications Analyst with senior level experience for our offices in San Antonio, TX, Plano, TX or Phoenix, AZ.
NOTE: The candidate for this position will work within the EPMO Analytics, Tooling and Reporting team (ATR) and assist with understanding current state business processes related to project and portfolio management tools and reporting. They will apply their knowledge of our internal tools and capabilities to develop requirements for future state capabilities. They will also provide any support needed for our tools.
Provides complex analytical, business, and technical support related to strategic business functions, process, and applications/IT platforms. Leads and participates in efforts supporting business analysis and decision-making processes including creating, implementing and maintaining application solutions to meet the needs of a business or organization. Proposes changes to business processes to better align to business need.
USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.
Identifies and manages existing and emerging risks that stem from business activities and the job role.
Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
Follows written risk and compliance policies and procedures for business activities.
Advises and provides analytical support and recommendations to stakeholders making decisions related to business and application/IT platform direction and modifications, taking into account current and future business needs and opportunities.
Maintains advanced understanding of business processes, applications/IT platform and strategic direction and advises customers on and facilitates the identification, research, and analysis of application/IT platform and technology solutions.
Collaborates and exchanges information with team members, stakeholders, and information services to ensure dependencies, risks, and opportunities are identified and addressed.
Researches complex business issues requiring advanced knowledge of business principles and theories.
Responsible for analyzing and participates in documenting business requirements for application/IT platform and data systems and directing the testing and implementation of new systems or changes to current system as required to meet contractual needs and improve processes.
Leads and participates in the design and administration of standards and policies regarding application/IT platform and end user customer documentation.
Provides input and participates in establishing system documentation standards and quality assurance methodologies for systems and applications/IT platform.
Provides work direction and coaching to team members and may provide input on performance and development plans.
Minimum Education/Experience requirements:
Bachelor's Degree OR 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
6+ years' work experience in analyzing IT business processes, software application/IT platform design and/or IT documentation, with an understanding of application/IT platform data systems and operations processes
Demonstrated understanding of application/IT platform administration and the software development life cycle, to include testing execution
Experience in developing and maintaining documentation related to workflow and business requirements, as well as technical functionality of IT applications/IT platform
Advanced knowledge of Microsoft Office tools
Knowledge of risk & controls with experience identifying and fixing gaps, documenting controls and testing of those controls
Successful completion of an analyst assessment may be required
Business Systems/Application Analysis experience
System/Application support experience
Experience requirements gathering and writing
Process Engineering Experience
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market position. The salary range for this position is: $88,200 - 158,900* (this does not include geographic differential, it may be applied based on your work location)
Employees may be eligible for pay incentives based on overall corporate and individual performance or at the discretion of the USAA Board of Directors.
Geographical Differential: Geographic pay differential is additional pay provided to eligible employees working in locations where market pay levels are above the national average.
Shift premium will be addressed on an individual basis for applicable roles that are consistently scheduled for non-core hours.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Please click on the link below for more details.
USAA Total Rewards
Relocation assistance is not available for this position.