Res-Care, Inc. Louisville , KY 40202
Posted 4 weeks ago
Our Company
BrightSpring Health Services
Overview
The Business Applications Analyst applies best practices and discipline in problem definition, researching, documenting and presenting business and operational processes and requirements. Depending upon complexity, the Business Analyst may be assigned concurrent, multiple projects. Ultimately, motivated by the desire to optimize productivity, while adhering to clinical and regulatory compliance requirements, and nurture implementation success from inception to completion.
Responsibilities
Acts as the liaison between stakeholders, including sponsors, business users, technology teams and support teams, while working closely with the Technical Application Manager on high-level program initiatives, upgrades, and implementations
Assists in the development, facilitation and execution of implementations while supporting multiple applications across the organization
Assists with the gathering of business, clinical and regulatory requirements from multiple business units to ensure a successful system build
Works closely with teams to ensure QA Sign off for new builds, processes, or upgrades
Manages implementation documentation content and collaborates with the training team
Performs gap-analysis and prioritizes software deficiency escalations
Defines, analyzes and documents current and future business processes, workflows and associated software; performs and documents gap analysis between the current and future states
Understands and documents Use Cases; identifies the essential requirements and workflow
Understands and documents accurate, traceable and testable business requirements and functional specifications; manages document changes
Supports all aspects of user acceptance testing, including interfaces to external systems
Recommends software solutions for project team consideration
Validates the software and process solution meets the documented business and functional requirements
Participates in upgrades to existing software
Manages meetings and work sessions with all levels of a project team, including management and remote team members
Ensures system configuration accuracy based on business, clinical and compliance requirements; including but not limited to FWLTC, ECM, DocuTrack
Analyzes data through the use of a variety of query tools; learns software with minimal training
Assists in the continuous improvement of company methodologies and procedures
Frequent on-site travel required - approximately 40-50%
Performs other tasks as assigned
Qualifications
Proficient in Microsoft Office Suite software
Demonstrated work experience in business analysis to include elicitation of requirements, document management, requirements traceability Use Case development and translating high level requirements into functional specifications
Defining business problem, scope of work effort and associated measurable success criteria
Preferred Qualifications:
3+ years of Long-Term Care Pharmacy or other healthcare related experience specializing in the implementation and maintenance of various pharmacy information systems, including controlled substance medications and IV medication management, EHR, EMR, HL7, SureScripts, and remote dispensing applications
Proficient in SQL Query Tools and SSRS for analysis and troubleshooting data and report writing
Diagramming and presenting AS IS and TO BE business workflow, identifying workflow priority for change
Experienced with FrameworkLTC, ECM, DocuTrack
CBAP (Certified Business Analysis Professional)
General knowledge and experience with the LTC pharmacy billing process
Professional Competencies:
Demonstrated excellent written and verbal communication skills
Strong attention to detail
Possess strong analytical and technical skills
Able to work in fast paced, multi project environment, professional behavior in all aspects of work
Possess strong interpersonal skills, including team and partnership building
Self-starter, proactive, assertive, and able to express ideas in a variety of atmospheres
About our Line of Business
BrightSpring Health Services is a leading provider of complementary home and community-based pharmacy and health services for complex populations in need of chronic and/or specialized care. Through the company's pharmacy and provider services to seniors and specialty (including behavioral) populations, we provide comprehensive care and clinical services in 50 states to over 360,000 customers, clients and patients daily. The company's services foster greater patient and family satisfaction, improve outcomes and reduce health care system costs, and are supported by industry-leading quality outcomes. For more information, visit www.brightspringhealth.com. Follow us on Facebook, Twitter and LinkedIn.
Salary Range
USD $66,800.00 - $90,000.00 / Year
Res-Care, Inc.