Business Analyst/Product Manager

Business Analyst/Product Manager

Do you enjoy identifying business problems and finding effective solutions? Are you the person others turn to when a project is on the line? Do you appreciate being considered an authority in your area of expertise? Then you might be a good fit as a Business Analyst/Product Manager!

LCS is seeking an experienced Business Analyst to drive the continuous improvement of our products, including our flagship product - Rent Manager. Our customers rely on Rent Manager to run their property management operations. As a Business Analyst you will solve complex problems and develop meaningful solutions in the form of requirements. Your recommendations and designs will be used by developers to add value to the Rent Manager software and our customers' businesses.

If using your expertise to solve problems and create meaningful solutions excites you, then apply today!

Primary Responsibilities:

• Become a Rent Manager and all LCS products expert

• Drive key product initiatives that make for a better user experience and create meaningful business value

• Influence and build relationships with customers, partners, and people across all levels of the organization

• Use a well-rounded approach to determine how changing business and industry needs will affect systems and business processes; provide ideas and recommendations regarding the evolution of LCS products

• Stay current with industry trends, as well as become familiar with the competitive landscape and evolving technologies

• Participate in discussions and interact with product users to fully understand their business processes and workflows

• Leverage analytics and quantitative methods to inform and influence decision-making

• Identify and prioritize functional (user) requirements and build consensus to move the product forward

• Write functional requirements documents detailing intended behavior of the software, including design mockups

• Lead project kickoff meetings with the technical team

• Conduct demonstration meetings with customers or internal teams

• Act as a project manager to ensure target dates are met

Qualifications:

• Prior Product Analyst, Product Engineer, or Product Owner experience, ideally in software

• Ability to discover, analyze and prioritize business requirements from stakeholders

• Ability to translate business requirements into detailed functional requirements documentation

• Ability to influence stakeholders and work closely with them to determine acceptable solutions

• Experience creating wireframes or mockups

• Experience working with developers through the software development life cycle

• Experience with SQL queries and advanced Excel functions

• Ability to quickly learn new technologies and processes

• Excellent communication, collaborative and interpersonal skills

• Strong customer service orientation

• Strong planning, organizational, and time management skills

• Logical and efficient, with keen attention to detail

• Understanding of basic accounting practices

• Tenacity

• Excellent work ethic

• High energy, integrity, and can-do attitude

• Ability to work in a team environment

Benefits:

• Health, dental, & vision insurance

• Wellness program with rewards for healthy activities

• 401(K) with employer match

• Annual company bonus

• 9 paid company holidays

• Paid time off

• Life insurance

• Paid medical leave/disability insurance

• Paid parental leave

• Contemporary office building, wooded campus with nature trail

• On-site fitness center

• One of Cincinnati's "Top Places to Work"

• Hybrid work schedule available; 50% in the office, 50% remote

About LCS

London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting. Our high-tech office is designed to support many working styles, with hybrid work schedule options available.

Candidates must live in the Greater Cincinnati area or be willing to relocate.

LCS is an Equal Opportunity Employer

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us.

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