W.R. Berkley Corporation West Hartford , CT 06117
Posted 6 days ago
Company Details
Berkley Small Business Solutions (BSB) is committed to providing small business customers with the next generation of small business solutions, including offering operational, underwriting, and marketing opportunities. We offer insurance products to Small Business Owners for transportation and other main street businesses. We leverage underwriting expertise, data, and analytics, and automation for risk assessment, selection, pricing retention. We champion our customers, distribution always seeking a smarter way to provide a more efficient and better user experience.
We are a proud member of W. R. Berkley Corporation, one of the largest commercial lines property casualty insurance holding companies in the United States. With the resources of a large Fortune 500 corporation and the flexibility of a small company, we exclusively work with select independent agents to bring technology solutions that help them build their business.
Responsibilities
This role fosters partnership between business and technology teams in designing, developing, and programming of systems applications and sophisticated reports. Additionally, it involves offering technical support to business partners while introducing business insights to our technology teams. This position will integrate into our agile teams, engaging in collaborative efforts to swiftly deliver high-quality software solutions.
Establish and maintain positive relationship between business and technology teams to manage priority and expectations of overall issues and deliverables.
Have a good understanding of P&C insurance business, products, and markets, familiar with underwriting process from prior experience, be able to use the business background and process experience to drive progress.
Suggest improvements in processes used for requirements gathering, design specifications, and software development.
Work with end users and business partners to develop business requirements for multiple and/or high-profile projects.
Develop business specifications, write user stories for complex application systems and business reports.
Facilitate requirement and design discussions.
Provide subject matter expertise and deep functional product expertise, including upstream/downstream impact of changes.
Analyze business issues and problems with the purpose of providing systems solutions.
Able to make multiple recommendations on how to improve business processes/workflow.
Work with technology teams to effectively engage with business teams to develop, maintain, and continuously improve business systems and solutions.
Lead meetings with technology and/or business teams regarding projects, enhancements, and support in a streamlined way, for example, SAFe (Scaled Agile Framework).
Document and maintain documentation of systems and programs.
Assist with resource planning, project planning, and time tracking.
Analyze business rules and entry of coding into systems tables as required for systems applications to run properly.
Setup and maintain application system configurations and tables.
Generate reports and support business partners in their development of reports from system application data bases.
Provide quality assurance services to assure systems, reports and programs perform as designed.
Assist with unit testing of individual systems and reports.
Assist with end-to-end functional testing on assigned projects.
Provide end-user training and product presentations.
Provide 2nd Tier application support by coordinating with multiple technology and business teams.
Troubleshoot business issues with systems and reports.
Clarifies and escalates issue gaps through the change control process.
Qualifications
At least 3-7 years BA/P&C/functional experience
A practical understanding and hands-on experience of data modeling and analysis
Must have demonstrated the capability of meeting key accountabilities, or have the ability to learn/perform them
Software Development Life Cycle experience
Bachelor's degree with emphasis in related field or equivalent experience
Excellent problem solving and analytical skills
Strong interpersonal and communication skills, both oral and written
Ability to work well with people, be highly self-motivated, and encourage others
Ability to quickly learn new processes and concepts
Strong sense of ownership, urgency, and drive
Demonstrated ability to achieve stretch goals in a highly innovative and fast-paced environment
Committed and passionate about delivering high-quality work
Agile methodology preferred
Education
Additional Company Details
www.berkleysmallbusiness.com The Company is an equal employment opportunity employer We do not accept any unsolicited resumes from external recruiting agencies or firms. The company offers a competitive compensation plan and robust benefits package for full time regular employees. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
Additional Requirements
Travel: Occasional Responsibilities This role fosters partnership between business and technology teams in designing, developing, and programming of systems applications and sophisticated reports. Additionally, it involves offering technical support to business partners while introducing business insights to our technology teams. This position will integrate into our agile teams, engaging in collaborative efforts to swiftly deliver high-quality software solutions.
Establish and maintain positive relationship between business and technology teams to manage priority and expectations of overall issues and deliverables.
Have a good understanding of P&C insurance business, products, and markets, familiar with underwriting process from prior experience, be able to use the business background and process experience to drive progress.
Suggest improvements in processes used for requirements gathering, design specifications, and software development.
Work with end users and business partners to develop business requirements for multiple and/or high-profile projects.
Develop business specifications, write user stories for complex application systems and business reports.
Facilitate requirement and design discussions.
Provide subject matter expertise and deep functional product expertise, including upstream/downstream impact of changes.
Analyze business issues and problems with the purpose of providing systems solutions.
Able to make multiple recommendations on how to improve business processes/workflow.
Work with technology teams to effectively engage with business teams to develop, maintain, and continuously improve business systems and solutions.
Lead meetings with technology and/or business teams regarding projects, enhancements, and support in a streamlined way, for example, SAFe (Scaled Agile Framework).
Document and maintain documentation of systems and programs.
Assist with resource planning, project planning, and time tracking.
Analyze business rules and entry of coding into systems tables as required for systems applications to run properly.
Setup and maintain application system configurations and tables.
Generate reports and support business partners in their development of reports from system application data bases.
Provide quality assurance services to assure systems, reports and programs perform as designed.
Assist with unit testing of individual systems and reports.
Assist with end-to-end functional testing on assigned projects.
Provide end-user training and product presentations.
Provide 2nd Tier application support by coordinating with multiple technology and business teams.
Troubleshoot business issues with systems and reports.
Clarifies and escalates issue gaps through the change control process.
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