Business Analyst

Recognized as a Milwaukee Journal Sentinel Top Workplace for 12 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

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Job Summary

As a Business Analyst, you'll have the opportunity to work with multiple technologies, collaborate with various teams, and engage with both customer agent-facing systems. You'll gain exposure to diverse technology stacks, contribute to enhancing user experiences, and play a crucial role in optimizing back-end processing systems. Problem-solving and strategic thinking are integral to this role, making it an exciting and impactful position for those who thrive in dynamic environments.

Responsibilities & Qualifications

A business analyst at West Bend supports business operations by analyzing requirements. Assesses current practices, collects information and analyzes industry trends to determine organizational objectives. Creates specifications from which solutions will be designed. Helps design new solutions by analyzing clients' requirements. Make recommendations and improves system by studying the products. Prepares reports by analyzing and summarizing the information and trends. Provides management and analysis of business data for use in decision making and organizational efficiency improvement initiatives. Writes queries or reports to provide data for various analytical projects. Responsible for providing guidance concerning the business implications of the application of various systems. May have quality assurance responsibilities as well. Performs work under minimal supervision. Handles complex issues and problems, and engages higher-level staff on only the most complex issues as necessary. Possesses comprehensive knowledge of subject matter. May provide coaching, and/or mentoring to a subordinate group.

Preferred Experience And Skills

• 2-6 years of related experience

• Written and verbal communication skills

• Problem solving skills

• Analytical thinking skills

• Mathematical skills

• Detail oriented

• Customer focus

• Ability to work as part of a team

• Ability to build collaborative relationships

• Leadership skills

Preferred Education And Training

• Bachelor's degree, equivalent experience or combination

• Completion of Intro to Insurance course

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.