Business Analyst (Us-O) - 1495 - Mechanicsburg PA Nerc (Mechanicsburg, PA)

DHL Mechanicsburg , PA 17050

Posted 2 months ago

Business Analyst

Are you a passionate leader looking for autonomy and exciting career possibilities? Do you take an energetic and resourceful approach to problem-solving while bringing innovative ideas and analytics to life on behalf of your team and your customers? Do you enjoy effectively translating requirements into an efficient process and/or system solution? If so, DHL Supply Chain has the opportunity for you.

Job Description

Support operational development by identifying customer business requirements and effectively translating requirements into an efficient process and/or system solution.

  • Customer complaint facilitation and resolution

  • Freight claims management resolution and filing

  • Functional team lead for process management (process changes and implementation) including identifying business requirements for operational support of business, mapping and documentation of process changes and improvements, effectively communicating business change requirements to IT support, continuous improvement (identify, recommend and implement operational process changes to more efficiently service our customer)

  • Super user support of current TMS including troubleshooting and proactively resolving system- and user-encountered issues, developing training documentation and conduct training to divisional users, developing and maintaining process standard operating procedures

  • Trend analysis including coordinating with data engineer to analyze trends in data in preparation for monthly, quarterly and annual program presentation and review

Required Education and Experience

  • College degree in logistics, supply chain, transportation/distribution, operations management, business, or decision sciences, required

  • 5 years experience working in a transportation, logistics, supply chain, operations, or distribution, preferred

  • Advanced systems experience with current TMS product, preferably a GLOG product; SAP; MS Office, preferred

Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.

Our Organization is an equal opportunity employer.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Tasker (Us) 1445 Mechanicsburg PA Nerc (Mechanicsburg PA)

DHL

Posted 2 months ago

VIEW JOBS 4/8/2021 12:00:00 AM 2021-07-07T00:00 Monday-Friday 2pm-10pm Earn $16.50/hr! * Temperature Controlled Warehouse Environment * Safety First Culture * Certified Training Program * Competitive Benefit Package after 30 Days of employment * Career Development Opportunities * Innovative Attendance Policy and Bonus * Employee Engagement Activities * Annual Wage Progression * 100% paid Maternity/Paternity Leaves Role Purpose: The primary duty of this position is to expedite transactions through the warehouse management system. Taskers provide information and resolve issues with customers, carriers, and warehouse associates. The role may support the outbound, inbound or parcel functions. Key Accountabilities: * Plan, allocate, pick, manifest, and close daily waves of orders. * Understand and utilize system screens to monitor and move workload through the system. * Work closely with operations to identify and eliminate overages, shorts and damages causing inventory issues. * Manage the scheduling of inbound carriers and the outbound shipping schedule by updating appropriate communication methods. * Generate and utilize system reports and audit sheets to evaluate the shift progress. * Communicate directly with the carrier(s) to insure seamless physical and systematic transactions. * Oversee exchange of parcel shipments from shipping dock to carrier's truck. * Resolve data transmission failures/errors with customer's IT and procurement teams. * Interface with IT contacts in event of system-related barriers. * Insure complete communication for turn of shift. Required Education and Experience: * High School Diploma or Equivalent * Six months warehouse experience, preferred * 0-1 years experience in data entry and/or dispatch, preferred * Basic understanding and application of Microsoft Excel, preferred Our Organization is an equal opportunity employer. DHL Mechanicsburg PA

Business Analyst (Us-O) - 1495 - Mechanicsburg PA Nerc (Mechanicsburg, PA)

DHL