Business Analyst

University Of New Mexico Albuquerque , NM 87102

Posted 1 week ago

The University of New Mexico's Project ECHO (Extension for Community Healthcare Outcomes) is committed to democratizing medical knowledge and getting best practice care to underserved people all over the world. Project ECHO is funded in part by grants from the GE Foundation, the Helmsley Charitable Trust, the Bristol Myers Squibb Foundation, the Merck Foundation, and the US Government and has received support from the NM Legislature, the University of New Mexico, and the New Mexico Department of Health. Project ECHO's vision is to touch the lives of 1 billion people by 2025 and we are looking for mission-driven high performers who share similar values to join our team and achieve this goal.

Project ECHO prides itself on being a values based organization. Our seven values include:

Service to the Underserved, Demonopolize Knowledge, Mutual Trust and Respect, Teamwork, Excellence and Accountability, Innovation and Learning and Joy of Work. We strive to find individuals who can embrace and exemplify these values.

Project ECHO recently completed development of a strategic plan that will enable us to reach 1 billion people by 2025. One of the 4 key strategies identified in the plan is the development of the ECHO Digital platform to support key aspects of what it takes to launch, operate and participate in Project ECHO.

In order to build a successful global platform, we will need to reimagine all aspects of Project ECHO in a digital way and make them universally accessible to our users. In order to accomplish that, we are seeking a Business Analyst to guide development of features for the platform from conception to launch. The Business Analyst will build and manage a product road-map.

You will play an integral role in :

  • Working closely with our internal teams and global partners to identify the core of what makes teleECHO programs successful and translate this into functional requirements for the platform.

  • Developing in-software training and supplementing with additional asynchronous and in-person training sessions for our users

  • Developing a system for providing effective and efficient support for our global users via email, online platform, chat and telephone.

  • Breaking down complex problems into steps that drive product development.

Soft skills:

  • Excellent communication skills and is customer focused; you will collaborate with other product owners, UI/UX designers, project managers and software developers to design services that our customers will love.

If you would like to help us reach 1 billion lives by 2025, please come join us!

See the Position Description for additional information.

Conditions of EmploymentMinimum Qualifications

Successful completion of at least 60 college-level credit hours; at least 5 years of experience directly related to the duties and responsibilities specified.

Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis.

Preferred Qualifications

Preferred Qualification:

  • Demonstrated ability to gather user requirements across diverse functional areas and convert them into a compelling product vision

  • Demonstrated ability working with technical teams to rapidly produce prototypes and iterations

  • Ability to evolve product strategy based on research, data and industry trends

  • Experience with agile software development methodologies, specifically Scrum

  • Experience with Jira and Confluence

Additional RequirementsCampusHealth Sciences Center (HSC) - Albuquerque, NMDepartmentProject ECHO (259B)Employment TypeStaffStaff TypeTerm - Full-TimeTerm End Date06/30/2019StatusExemptPay$3,434.31 - $5,151.47 (monthly)Benefits EligibleThis is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance.

In addition, UNM offers educational benefits through the tuition remission and dependent education programs. See the Benefits home page for a more information.ERB StatementTemporary and on-call employees working an appointment percentage of 26 (.26 FTE) or greater, per quarter, will be eligible to earn retirement service credits and thus are required to make New Mexico Educational Retirement Board (NMERB) contributions. More information pertaining to your FTE and NMERB contributions can be reviewed on the NMERB Guidelines Clarified webpage.Background Check RequiredNoFor Best Consideration Date10/10/2018Application InstructionsPlease submit a current resume and a cover letter.

On the resume, please include whether previous job listed were full time or part time positions. If part time, please include amount of hours worked each week. Please also include month and year for start and end dates for each job listed.Instructions for cover letter: please describe how you meet the preferred qualifications in the posting.

Official transcripts, High School diploma or GED certificate will be required for hire. Please see minimum qualifications for specifics.

Positions posted with a Staff Type of Regular or Term are eligible for the Veteran Preference Program. See the Veteran Preference Program webpage for additional details.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

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Business Analyst

University Of New Mexico