Unisys Santa Clara , CA 95051
Posted 3 weeks ago
What success looks like in this role:
Position: Business Analyst
Supervisor: Applications Program Manager
Salary: $100,000 - $120,000
Summary:
The Business Analyst
Qualifications:
BA/BS in Accounting, Finance, Business Administration, Marketing, Information Systems Management, Computer Science or related field, or an equivalent combination of education and/or experience
4 to 6 years of related work experience with progressively increasing responsibility
Local government experience strongly desired
Knowledge of Land Management / Permitting COTS applications such as Accela Civic Platform strongly desired.
Knowledge of work order management systems such as Lucity desired.
Has participated end-to-end in an average size Permitting or work order system implementation in the last 3 years.
Advanced knowledge of SDLC methodology
Advanced analytical, project planning, negotiating, interpersonal, and communication skills (written and oral)
Advanced proficiency using various Microsoft Office products
Skills:
3-5 years' experience and/or certifications in land management applications
Working knowledge of IT operational procedures and processes.
Strong interpersonal skills
Project management, process and documentation skills
Detail oriented, able to multi-task and meet deadlines
Self motivated and able to work under minimum supervision
Experience in gathering user requirements and production of formal business requirements and functional specifications
Understanding of web technologies, mobility, infrastructure and relational database concepts.
Ability to manage and adapt in an extremely busy, and frequently changing environment
Experience with O365 desired
Responsibilities:
Technical Leadership, Strategy, and Management
Assembles, analyzes, and represents customer business requirements.
Collaborate with internal and external customers to elicit their business concerns and develop workable solutions
Participate in planning initiatives, feasibility studies, cost/benefit analyses, and new applications requirements
Act as the liaison between the Customer business units and the IT support staff responsible for coordination of activities with application analysts and support staff.
Work with customers to prepare test plans, scenarios and data
Oversee user acceptance testing, develop user guides, provide user training, and support the user in the development of work processes
Understand, document and manage business, functional, and data flow requirements
Provide day-to-day operations support, research and resolve problems associated with application transactions or processing.
Translate stakeholder requirements into various documentation deliverables such as functional specifications, use cases, workflow/process diagrams, and data flow/data model diagrams
Ability to manage small projects an initiatives.
Vendor management
Work with outside Consultants and solution providers on business issues and solutions.
Foster and maintain good relationships with customers and colleagues to meet expected customer service objectives.
Participate in the life cycle of a new product by researching the product specifications, providing input to the profit/loss analysis.
Coordinate implementation projects with various business units, functional areas and/or vendors.
Communication and Collaboration
Build strong and trusted relationships with Customer stakeholders in order to be viewed as a technical thought leader for Customer IT.
Meet with key stakeholders on a regular basis.
Provide status reports on a regular basis that demonstrate delivery according to service level agreements.
Communicate challenges and opportunities proactively and consistently to drive business performance.
Innovative self-starter with excellent communication skills
Create and maintain a work environment that promotes effective communication between team members and management.
Promote a work environment that respects and values the expertise of others and provides each team member the ability to contribute to organizational success.
Participate in team meetings on a regular basis.
Communicate in a customer-focused manner.
Build a network and proactively maintain contacts to foster professional and personal growth.
You will be successful in this role if you have:
#LI-HS1
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.
This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at GlobalRecruiting@unisys.com or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys' EEO commitment here.
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