Business Analyst

Thrivent Financial For Lutherans Appleton , WI 54914

Posted 5 months ago


  • Do you find yourself being very inquisitive?
  • Are one who enjoys working on projects and process improvements?
  • Do you like to investigate, think creatively, and recommend solutions to resolve complex business and system problems?
  • Do you want to be part of an expanding team?

Our Business Systems Analyst role combines the features of a Business Analyst and Systems Analyst in the industry. This position allows you to work collaboratively with individuals across the organization, gather, and use data to implement change.

In our fast-paced, high performing, this role deliveries support and analytics across the Mutual Funds business unit. This position enables you to grow within an established, yet broad career path around the organization. We are seeking individuals who are inquisitive, eager to learn new things, like project work and are willing to better understand the Mutual Funds business unit.

Come join an organization that makes a difference in people's lives!

Job Summary:

The Business Systems Analyst will support both the systems and the processes of the business unit, acting in a liaison role between the business and IT. Advises in case consultation of highly complex and escalated cases and provides support to the front-line team and other analysts. Provides direction on policy and procedure, implements training strategy and mentors others. Provides support for large projects by drafting requirements, performing updates, and designing and executing test cases. Additional responsibilities include data analysis and the monitoring of reports and trending in the business unit.

Job Description

  • Reviews, analyzes & evaluates complex business systems, processes, data, and user needs.

  • Analyzes and initiates business process improvements across wide range of processes, data, systems and business areas; sets direction and policy within span of control.

  • Resolves highly complex issues escalated by the business team using simple, non-technical language. Can also consult with IT Personnel in a more technical manner and other business areas (i.e. Legal and Compliance) to help with resolutions.

  • Manage and successfully deliver moderately to highly complex projects. At times may provide and lead the direction of others.

  • Defines scope, objectives and requirements on moderately to high complex projects. Assists in defining and designing system/business/data requirements and recommends solutions to moderately complex business needs.

  • Ownership of analysis and implementation of regulatory routings to ensure compliance; Review and recommend updates to prospectus and contract language to ensure business practices are compliant.

  • Assists in defining, developing, and providing information and analysis to drive and support decision-making for moderately to high complex processes and business operations for internal and external customers.


  • Bachelor's degree or equivalent working experience.

  • 2-8+ years of experience in the business system analyst field or related area

  • Prior experience in the field is a plus

  • Experience in various applications, tools or methods as required for the function and/or business area

  • Advanced understanding across many functional areas

  • Advanced levels of analysis and independence

  • Advanced working knowledge of systems design process and methodology as well as knowledge / use of systems tools including but not limited to Microsoft Office Suite, and other applications / software as required

Other Critical Factors

  • Knowledge of Mutual Fund Business

  • Knowledge of Mutual Fund Systems (TA, DST AWD, FANWeb)

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Business Analyst

Thrivent Financial For Lutherans