Business Analyst

Summus, the leading virtual specialist platform that brings personalized expert advice to every medical decision is looking for outstanding candidates to apply for a Business Analyst position within its engineering team.

Summus is a next generation virtual specialist platform. We inform medical decisions across the care continuum through fast, virtual access to the world's best medical expertise. The Summus platform empowers families to feel more powerful in healthcare through access to a network of over 4000+ top specialists across 48 leading hospitals -- within days, from anywhere in the world. Our model sets a new standard for speed of access to high-quality medical expertise and drives industry-leading engagement with corporate clients. Pioneering the future of corporate health benefits, Summus partners with companies across the country to create an elevated healthcare experience for employees and supports better, cost-efficient outcomes across all health questions.

We have set our sights on a $50Bn market using a unique and powerful virtual specialty care solution. Summus investors are affiliated with leading private equity and venture capital firms, hedge funds, and investment banks. Our advisors have founded, advised, and run leading technology, healthcare, and information services companies.

We are looking for exceptional people to help build a next generation digital health company that changes the way families access high quality medical expertise.

As a Business Analyst at Summus, you will help drive the software development of the Summus platform by specifying and designing additional functionality and propose adjustments to the existing feature set. You will be responsible for the high quality delivery of all aspects of a given project, including creating and maintaining the design and project plan, managing communication with key stakeholders, facilitating meetings to solve problems and make decisions, and ensuring deliverables and timelines are met. In this role, you have the opportunity to closely collaborate with the organizations leaders and the operations, sales, and marketing teams. A background in healthcare is not required, but a desire to be part of our mission and excitement to innovate how specialty healthcare is delivered are essential.

Responsibilities:

• Gain deep understanding of the Summus user types with respect to user experience, identify and fill functionality or user interface and experience gaps, and generate new ideas to user interface and experience to drive growth.
• Create and oversee the development of product proposals and prototypes based on stakeholder requirements across departments.
• Work closely with the engineering team to deliver timely, high-quality, and well-tested results.
• Help external users and teammates solve challenges by sharing your product, design, and technical expertise.

Requirements

• Bachelors degree in an Analytical or Social Sciences field, such as Engineering, Life Sciences, Math, or Operations Research, or Human-Computer Interaction.
• At least 2-4 years of experience assisting engineers in building software in a product management or similar role.
• Strong organizational skills and superb capabilities with managing multiple high priority projects simultaneously and successfully.
• Excellent communication skills (both verbal and written), with the ability to communicate with all levels in the organization (e.g. technical, business, executive).
• Meticulous attention to detail and a resourceful problem-solving attitude.
• Google Workspace, Docs, Sheets, Slides, Forms.

Valuable, but not required:

• Familiarity with user analysis and user testing analytics platforms such as Google Analytics and Posthog.
• Familiarity with CRM software such as Salesforce.
• Desire to learn, adopt, and enforce standards according to generally accepted practices in developing software for the healthcare market.
• Proficiency with design and prototyping tools such as Figma, and Sketch.
• Familiarity with and interest in relational database concepts.
• Familiarity with software testing, documentation, and version control.

Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community as we reimagine virtual specialty care for families around the world.

Benefits

• Medical, dental and voluntary vision insurance for team members and dependents
• 401k with a match both Traditional and Roth options
• Company paid Basic Life, AD&D, Short Term/Long Term Disability
• Voluntary Supplemental Life for team members and dependents
• Parental Leave for primary and secondary care givers
• Competitive compensation
• Access to Summus platform service with generous credits for family and friends
• Unlimited PTO
• Holiday, sick and bereavement paid time off
• Team-oriented and collaborative company culture
• Remote and in-office hybrid work model depending up role

Salary range is $80,000 - $100,000 depending on experience and includes annual bonus.