Business Analyst Sr. - Salesforce - Boise, ID

Supervalu Boise , ID 83701

Posted 3 weeks ago

This position can be located in Boise, ID; Eden Prairie, MN; or Providence, RI.

Job Overview:

Elicits and translates business and/or technical needs to relevant documentation for a Salesforce implementation and ongoing support. Establishes the consensus among stakeholders and/or project team members in relationship to assigned deliverables. Provides leadership and a collaborative approach to integrate the stakeholders, project team members, and technical service teams involved in sales solutions development related activities. Acts as a driver of collaboration across project and service teams and serves as a liaison for project managers, managers, directors, stakeholders and other leadership as appropriate. Capable of performing on multiple enterprise level projects/initiatives and can be assigned as a mentor to work closely with BSA I and BSA II team members, guiding them to execute job functions and related processes in alignment with company standards. This position also regularly contributes to the identification and/or delivery of sales solutions and process improvements.

Job Responsibilities and Accountabilities:

  • Leads the gathering, analysis, documentation, and validation of business and / or technical needs using interviews, workshops, modeling techniques.

  • Develop user stories and to-be process flows to support the design and development of Salesforce solutions. Complete the configuration for user stories within Salesforce and other UNFI sales solutions.

  • Documents business and / or technical needs using advanced textual, and visual, modeling deliverables designed to help UNFI meet its strategic objectives, in accordance with the UNFI methodology.

  • Facilitates dialogue with business stakeholders to identify, develop, and document business objectives and technology solutions.

  • Lead team building and self-driven skill development through active participation in appropriate training, mentoring, and certification programs.

  • Leads interaction with business owners, subject matter experts and project team members, collaborating to identify, develop, and document potential business and technology solutions.

  • Identifies, manages, and tracks business and technical needs objectives throughout the project's lifecycle.

  • Demonstrates ability to lead project through lifecycle, including implementation, configuration and change management, test and deployment.

  • Identifies, evaluates, and communicates issues and risks, related to business processes to project.

  • Integrates with other disciplines and service teams to ensure integration of analyst deliverable and process improvement efforts.

  • Leads day-to-day business interaction and business expectations in relationship to assigned deliverables, with the guidance of functional manager, project manager, and mentor.

  • Follows and maintains UNFI Project Management Office (PMO) methodolgies.

  • Demonstrates advanced practical and applied knowledge of packaged methodologies such as the Rational Unified Process, Agile and SCRUM

  • Develop collaborative relationships with business stakeholders, subject matter experts, functional domain leadership, and other Technical Services disciplines and service teams.

  • Researches and recommends emerging industry best practices in software development lifecycles

  • Leads communication across multiple Supervalu Technical Services disciplines, teams and organizations while bridging consensus across their varied interests and priorities

  • Assists with the development of content to support mentoring, skill building training, or tool related improvements.

  • Actively participates and collaborates in the Requirements Management Discipline and obtains peer review feedback to grow and develop skills.

  • Conducts assessments of how existing requirements management collateral (documentation, research or other materials) can be more effectively utilized throughout their related functional domain, where applicable.

Job Requirements:

  • Bachelor's degree in Computer Science or a related discipline preferred.

  • 6-8 years of relevant Salesforce and other sales solutions work experience preferred. 2-4 years of general business experience preferred.

  • Preferred work experience in IT/Technical Services, retail or supply chain organizations.

  • Must have strong computer skills and be proficient in use of Microsoft Office applications.

  • Demonstrate strong analytical and conceptual skills used to evaluate information gathered from multiple sources, while reconciling discrepancies. Demonstrates effective technical system and business function documentation skills.

  • Demonstrates the ability to bring applicable project aligned groups together and facilitate cross-group issues and potential competing priorities.

  • Demonstrates ability to resolve complex problems, obtaining advice from key subject matter experts as needed. Possesses advanced leadership and facilitation skills characterized by independent work and driving of results.

  • Some travel may be required to accomplish job duties


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status. SUPERVALU is an EO employer M/F/Veteran/Disability. VEVRAA Federal Contractor.

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