Business Analyst Sr

Department Name

Provost University Center

Job Description

Help the most innovative university in the U.S. build a suite of credit mobility and degree planning tools to enable student success and a culture of care.

As part of a cross-functional team including business analysts, a product manager, and academic leaders, this business analyst will work to develop leading edge products that help students select their programs of study, plan their academic careers, and make the most of their transfer credits. To devise new solutions, business analysts interview users and leaders to determine requirements, work with software engineers to formalize specifications, design and implement quality assurance procedures, and advocate for users as they track projects to completion. For existing processes and technologies, business analysts support end users through on-boarding, training, troubleshooting, and managing enhancements to meet users' changing needs. This senior business analyst will also share from their experience and expertise as they mentor business analysts within the Student Success Innovations team.

To be successful in this role, the incumbent will combine knowledge of curriculum and/or student information systems with experience performing business analysis, data analysis, quality assurance, project management, or similar roles.

Job Description

Help the most innovative university in the U.S. build a suite of credit mobility and degree planning tools to enable student success and a culture of care.

As part of a cross-functional team including business analysts, a product manager, and academic leaders, this business analyst will work to develop leading edge products that help students select their programs of study, plan their academic careers, and make the most of their transfer credits. To devise new solutions, business analysts interview users and leaders to determine requirements, work with software engineers to formalize specifications, design and implement quality assurance procedures, and advocate for users as they track projects to completion. For existing processes and technologies, business analysts support end users through on-boarding, training, troubleshooting, and managing enhancements to meet users' changing needs. This senior business analyst will also share from their experience and expertise as they mentor business analysts within the Student Success Innovations team.

To be successful in this role, the incumbent will combine knowledge of curriculum and/or student information systems with experience performing business analysis, data analysis, quality assurance, project management, or similar roles.

Requisition ID

101175BR

Working Environment

• Activities are performed in an environmentally controlled office setting.

• Activities include evaluating information and interfaces that are primarily visual using computer workstations and mobile devices.

• Required to travel moderate distances on campus and between campuses to perform work.

• Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.

• Regular activities require the ability to quickly change priorities, which may include resolution of conflicts.

• Regular activities require the ability to clearly communicate.

Minimum Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field AND six (6) years of experience in procedural, management or systems analysis work; OR, any equivalent combination of experience, training, and/ or education from which comparable knowledge, skills and abilities have been achieved.

Department Statement

The Office of the Executive Vice President and University Provost provides leadership to all of the university's campuses and academic programs, fostering excellence in teaching, research and service to the community. The provost office guides the university's mission in providing educational quality and access, and directs the university's efforts in strategic redesign of its academic mission to achieve the vision of The New American University.

Category

02

VP Code

EXEC VP/PROVOST

Scope of Search

Open

Desired Qualifications

• Demonstrated knowledge of higher education administrative systems and related business principles.

• Demonstrated knowledge of ASU's organizational structure and/or higher education administration

• Demonstrated knowledge of student information systems, curriculum management systems, and/or degree audit systems.

• Demonstrated knowledge of technical writing and/or process diagramming and documentation

• Experience in performing effectively as a member of a team

• Experience in working in an environment subject to tight deadlines and potentially changing or conflicting priorities

• Experience in solving complex problems

• Experience implementing software solutions and process changes in student administration systems.

• Experience explaining complex concepts to diverse audiences through spoken, written and visual communication.

• Experience coordinating complex projects

• Experience with analysis in the software development life cycle, including requirements gathering and quality assurance.

• Experience with database and analytical technologies (for example: databases, business intelligence solutions, data visualization)

Close Date

24-May-2024

Grant Funded Position

This is not a grant funded position and is not contingent on future grant funding.

ASU Statement

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions intellectual and cultural diversity, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

Arizona State University is a VEVRAA Federal Contractor and an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU PD at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Full-Time/Part-Time

Full-Time

Essential Duties

• Defines scope and objectives of technology and process changes and collaborates with software engineers to devise solutions that meet business needs.

• Facilitates decision-making by communicating across project teams and functional areas

• Consults with front-line staff, managers and leaders to understand business needs for new processes or process improvements; conducts requirements gathering and solution design to meet those needs

• Elicits requirements using interviews, requirements meetings, surveys, document analysis, site visits, business process descriptions, use cases, scenarios, and workflow analysis.

• Serves as the conduit between a customer community and the development team.

• Assesses the effectiveness of solutions as they are implemented and recommends/implements improvements as necessary.

• Translates high-level technical offerings into functional-level features for non-technical audiences; presents materials and processes in a format appropriate to the audience.

• Defines, develops, and implements quality assurance practices and procedures, end-user test plans, and other QA assessments. Ensures software quality meets users' needs.

• Mentors business analysts and contributes to the development of standards and shared processes for the business analysis team.

• Writes business process documentation and training documents to support end users and the development team.

• Consults with subject matter experts to coordinate security design and devise appropriate user roles

• May query and analyze data to create documentation and make recommendations for data preservation, integration and governance protocols

Employment Verification Statement

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Fingerprint Check Statement

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Salary Range

$69,000-$85,000 per year; DOE

Instructions to Apply

Application deadline is 3:00PM Arizona time on the date indicated.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position.

Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position.

ASU does not pay for travel expenses associated with interviews, unless otherwise indicated.

Only electronic applications are accepted for this position.

IMPORTANT NOTE: What is the meaning of "equivalent combination" in the minimum qualifications? It means one year of higher education or 24 credit hours, is equal to one year of experience. For example, a four year Bachelor's degree is equal to four years of experience.

Job Family

Information Technology