Business Analyst - South Bank, QLD

Business Analyst

• South Bank, QLD

Apply now Job no: 521427

Brand: Product and Technology

Work type: Full time, Hybrid

Location: Queensland

Categories: Wholesale & Product, Information & Technology

About the Opportunity

We are looking for a Business Analyst who has great attention to detail, loves to solve problems and is able to collaborate with a broad range of internal and external stakeholders. The role will be working with in the Hotels team, looking after the end-to-end flow of our Hotel product.

Be part of our Global Supply business, which is a cross-functional global team responsible for the procurement, technology, reporting, financial management, pricing and support of FCTG's global supply chain. Our Global Supply team empowers our famous worldwide brands to deliver on their customer promise.

What you will be doing:

• Gather and document business requirements and translate them into functional specifications

• Develop use cases and process flows to support the development of software solutions

• Conduct stakeholder interviews to understand business needs and pain points

• Collaborate with stakeholders to ensure that project objectives are aligned with business goals

• Facilitate communication between business and technical teams

• Create business cases and cost-benefit analyses to support business opportunities

• Participate in user acceptance testing and ensure that solutions meet business requirements

• Develop and maintain system documentation and training materials

What you will need:

• Minimum 2+ years professional experience in a business analyst role

• Experience within travel or other internet-scale environments

• Strong understanding of the travel or retail industry

• PLEASE OUTLINE IN YOUR APPLICATION

• Background knowledge in discipline areas such as, requirements gathering process, design and architecture, etc

• Analytical skills and problem-solving skills

• Knowledge in business process re-engineering and improvement

• Well-developed verbal communication skills

• Strong facilitation skills

• Ability to conduct virtual meetings and workshops

• Good quality documentation skills, both technical and non-technical

• Attention to detail and effective organisation and time management skills

• Strong business acumen and critical thinking skills

Location: South Brisbane head office

Annual Salary: $110 k base plus super/bonuses

What you'll enjoy:

• Culture: you will be employed by an inclusive company that offers a team culture like no other in the industry

• Flight Centre Travel Group Australia is proud to be a certified Great Place To Work Australia New Zealand Pty Ltd

• Development: individualised Learning & Development pathway options

• Exclusive Staff Discounts: accessible via our employee-only portal with 350+ of Australia's leading retailers, health and wellness discounts, financial planning advice, employee share plan and more

• Travel Discounts: including family and friends - flights, hotels, tours, cruises, travel insurance and more

• Flexibility: Monday to Friday week, business hours with flexible options available

• Brightness of Future: career opportunities in a network of brands and businesses across the globe - we promote from within

• Corporate Health Discounts: access exclusive discounts on health insurance plans for you and your family with our partner, BUPA, access to 24/7 internal gym

• Mental Health: support and Employee Assistance Program for staff and family

• Social: regular awards nights, social team-building and industry events, with the opportunity to attend global conferences (Lisbon, Portugal in 2024)

• Giving Back: Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and the Flight Centre Foundation; paid parental and volunteer leave

• Sustainability: the protection of our environment is essential to the future of tourism, as a leading travel group, we have made efforts to affect positive change to the environment

We value you

Flight Centre Travel Group is committed to creating an inclusive and diverse workplace that supports your unique identity to create better, safer experiences for everyone. We encourage you to come as you are, to foster inclusivity and collaboration. We celebrate you!

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Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies. Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

Applications close: 03 Jul 2024 E. Australia Standard Time