Business Analyst

About SkyHive

The future of work is about moving from jobs to skills. At SkyHive, we are on a mission to organize the world's workforce data to enable the reskilling required for a more efficient global economy. We have built the only AI-based workforce management platform that deepens our customers' understanding of labor markets, workforces, and individuals, enabling new ways of acquiring, developing, and retaining talent. We illuminate reskilling journeys and enable our customers to create a capable and future-proof workforce that closes their skill gaps with speed and efficiency.

SkyHive has been recognized as a global leader in AI-based workforce management by the World Economic Forum, Accenture, Gartner, Forbes, Startup Grind, and C100.

About the Role

We're seeking a Business Analyst to join our Customer Delivery team. The Business Analyst will be responsible for managing customer custom requirements, documenting user stories, validating feasibility, and working directly with the engineering team to ensure on-time and quality delivery of custom features.

What You Will Do

• Interfacing with clients and the delivery team to ensure accurate scoping of customer requirements.

• Creating user stories, documenting requirements, and communicating technical requirements directly to the engineering team

• Ensuring proposed solutions meet customer and business needs and requirements.

• Working with engineers to ensure functional and non-functional requirements of customers are met through any proposed technical solutions

• Costing and estimating custom development efforts needed to satisfy customer requests

• Performing user acceptance testing.

• Updating, implementing, and maintaining procedures.

• Prioritizing initiatives based on business needs and requirements.

• Serving as a liaison between stakeholders and users.

• Managing competing resources and priorities.

What You Will Bring 

• A bachelor's degree in software engineering, technology, or a related field. 

• A minimum of 5 years of experience in product, business analysis or a related field.

• Product experience at a SaaS technology company (Preference for AI product experience)

• Exceptional analytical and conceptual thinking skills.

• The ability to influence stakeholders and work closely with them to determine acceptable solutions.

• Advanced technical skills.

• Fundamental analytical and conceptual thinking skills.

• Experience creating detailed reports and giving presentations. 

• A track record of following through on commitments.

• Excellent planning, organizational, and time management skills.

• Experience leading and developing top-performing teams.

What We Offer

• Competitive compensation

• Stock Options

• Unlimited vacation, paid holidays and birthday leave

• Comprehensive health benefits package

• Retirement savings with employer match

• Paid & unpaid volunteer time off

• Opportunity to get your foot in the door of a fast-growing tech company

• Collaborative team environment

• Professional development assistance program

• Social Impact Organization with Certified B-Corp Status

• Opportunity to explore other departments as training and career continues

What You Can Expect

All SkyHivers are rewarded with a truly unique professional experience. We work hard and are passionate about our mission and our customers. We support each other and work in a highly collaborative, engaging environment to make a positive impact on the world. We encourage you to reach out to any SkyHive employee to hear their experiences first-hand. We hold ourselves accountable for helping you reach your career goals in a truly supportive environment, valuing diversity in all its forms. We love adding new perspectives and appreciate those who ask questions to challenge assumptions, explore new directions, and improve what we have already built. People evolve and so do companies - we reflect this in how we assemble and grow our team. We support an environment in which every person can bring their full, authentic selves to work.

Equal Opportunity

SkyHive is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. SkyHive does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.

If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at people@skyhive.io and describe the specific accommodation requested for a disability-related limitation.