Signature Bank New York , NY 10007
Join a winning team! Signature Bank has been ranked among the Top 10 on Forbes' list of Best Banks in America for six consecutive years!
Signature Bank, member FDIC, is a New York-based full-service commercial bank with private client offices throughout the New York metropolitan area. The Bank's growing network of private client banking teams serves the needs of privately owned businesses, their owners and senior managers. Signature Bank offers a wide variety of business and personal banking products and services.
The Bank operates Signature Financial, LLC, a specialty finance subsidiary focused on equipment finance and leasing, transportation and franchise financing. Investment, brokerage, asset management and insurance products and services are offered through the Bank's subsidiary, Signature Securities Group Corporation, a licensed broker-dealer, investment adviser and member FINRA/SIPC.
Business Analyst- nCino
In this position you will Support the nCino solution for the bank. Work with Credit, lending businesses and Loan Administration to evaluate and add functionality as required.
Primary responsibilities include:
Ensure optimization of all product features and identify new opportunities for workflow enhancements and productivity
Perform basic administration of the bank's Salesforce.com and nCino instance and security settings
Manage the loan life cycle and CRM applications implemented on nCino
Identify, diagnose and resolve end user system errors
Develop and maintain custom reports, dashboards, and processes to continuously improve data quality, process integrity and productivity
Audit, uncover and resolve data integrity issues
Perform batch reassignment of accounts and opportunities based on organizational changes
Develop training plans, materials, and documentation for application users, keep materials up-to date
Coordinate new user and ongoing training sessions for new employees
Monitor user adoption rates and respond as needed (additional training sessions, communication, modifications, or other resources) to improve capabilities
Assist users with report design and management
Deliver training and communication to business users
Support, manage and coordinate SalesForce/nCino updates, work with business owners on testing scripts and through testing to promote updates in development and production environments
Support, manage and coordinate SalesForce/nCino configuration, workflow, document templates and rule adds/changes/deletes with business owners on testing scripts and through testing to promote updates in development and production environments
Work with various functions and end users to identify, document, and communicate standard business processes as they relate to the nCino application and related applications
Work with management to identify new and creative opportunities to leverage the nCino application to support additional business processes or functions
Participate in the integration process with other enterprise systems or other applications as opportunities arise
Support, manage and maintain data exchange process and documentation. Support and test upstream and downstream data and/or process changes for the data exchange process.
Bachelors' degree or higher in Information Technology, or relevant degree
Business Analyst with Commercial lending acumen/experience (2-5 years), preferred
Certified SalesForce Administrator (ADM-201), required
Certified SalesForce Developer (DEV-401), preferred
nCino University Certification, preferred
Signature Bank offers a competitive compensation (BONUS PROGRAM), an excellent health benefits package including, 401(k) plan with generous company match, gym reimbursement, pet insurance, tuition reimbursement, award winning wellness program, and much more for qualified employees!
Service is our cornerstone!
View available Careers with Signature at www.signatureny.com/careers
We are an Equal Opportunity Employer
We do not sponsor work visas
Relocation or interview travel expenses are not available for this role
No Agencies Please