Business Analyst Senior

ARIZONA DEPARTMENT OF ADMINISTRATION

Delivering results that matter by providing best in class support services.

Business Analyst Senior

Job Location:

Division of Business and Finance (DBF)

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures

Main Office location: 100 N. 15th Ave, Suite 302, Phoenix, AZ 85007

Posting Details:

Salary: $90,000-$93,000 (DOE)

Grade: 26

Job Summary:

The Arizona Department of Administration (ADOA) Division of Business and Finance is seeking a skilled Business Analyst Senior. This role involves developing, maintaining, and enhancing application projects, including analysis, design, coding, testing, documentation, and implementation.

Key responsibilities include analyzing customer requirements, creating program specifications, unit testing, assisting during customer testing, and supporting production implementation. Effective communication with customers to resolve issues and clarify requirements is crucial. On-call duties related to AZ360 interfaces are required.

The candidate must have extensive AZ360 knowledge to research and resolve reported issues. The role involves learning new tools (e.g., Robotic Process Automation software, Java) and training staff members. Technical leadership, training, and mentoring of new staff are essential.

The Business Analyst Senior will ensure the timely and budget-compliant development and implementation of new interfaces and AZ360 processes. Deliverables include program specifications, source code, test plans, implementation documentation, status reports, and other materials to ensure successful project implementation.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State's Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties:

• Develop detailed interface design and enhancement specifications; responsible for new development and/or maintenance of existing interface and Robotic Process Automation (RPA) enhancements; including analysis, design, configuration/coding, testing, documentation, implementation and related work as required

• Communicate with customer, technical support, AZ360 Operations, and Security

• Analyze the customer requirements and program specifications to translate into computer coded instruction

• Unit test and provide assistance during customer testing, and assist with implementation into Production

• Analyze existing configuration and/or code to provide information or evaluate how it can be modified to meet the customer's requirements

• Create, modify and test configuration/code to meet customer's requirements

• Troubleshoot problems to determine the cause and solution

• Assist customer during testing to resolve problems and issues, and provide information as requested

• Attend meetings with management, team and customer

• Attend training classes

• Assist in training and mentoring of team members, including configuration/programming, scheduling, design and problem resolution

• Review work product to ensure quality and compliance with standards

• Tangible products include detail program specifications, program source code, test plans and results, implementation documentation, and status reports

• Perform after hours support for inbound and outbound AZ360 interfaces, including call back duties

Knowledge, Skills & Abilities (KSAs):

Knowledge of:

• Computer application analysis, design, modification and implementation

• Time management and principles of effective communication

• Web technologies including interface tools

• General accounting systems/applications

• Principles, concepts and practices of State government management and administrative processes

Skills in:

• Interpersonal - communicating effectively, both verbal and written, with a wide variety of individuals at all levels including: one on one meetings and group settings with peers, management and customers

• Analytical - formulating and identifying effective and logical solutions to problems, analyze complex information, evaluating and drawing logical conclusions, and appling complicated standards

• Technical

• Planning, analyzing and designing test code, implementing general accounting software where appropriate, and developing and/or utilizing methods which optimize or enhance the delivery of the application software

• Organization

• Managing time effectively, performing under pressure, and performing under budget and personnel constraints

Ability to:

• Listen, write and speak effectively

• Be a flexible team player, thriving in an environment that may require changing priorities and shifting tasks

• Relate to co-workers and build trusting relationships with customers and colleagues

• Be conscientious with solid work ethic and ability to adhere to established guidelines

Selective Preference(s):

• Bachelors or technical degree related to information technology

• Project Management Institute Project Management Professional (PMP) certification

Pre-Employment Requirements:

• Background and reference check, including a criminal records verification

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The Arizona Department of Administration offers a comprehensive benefits package to include:

• Sick leave

• Vacation with 10 paid holidays per year

• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program)

• Health and dental insurance

• Retirement plan

• Life insurance and long-term disability insurance

• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

By providing the option of a full-time or part-time remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

• You will be required to participate in the Arizona State Retirement System (ASRS) upon your 27th week of employment, subject to waiting period. On or shortly after, your first day of employment you will be provided with enrollment instructions and effective date

Contact Us:

• If you have any questions please feel free to contact Christopher Langseth at christopher.langseth@azdoa.gov for assistance

• The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer