Business Analyst, Seller Experience

Amazon.Com, Inc. Seattle , WA 98113

Posted 3 weeks ago

At we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. In Seller Support we are building and operating exceptional solutions to provide world class support to Sellers on Amazon's Marketplace business, which exceeds 45% of the total platform sales and growing. If you'd like to help us build the place to find and buy anything online, this is your chance to make history as a Business Analyst for the Seller Experience team based in Seattle.

Are you data savvy, business focused, with a desire to use your analytical prowess to help others understand Seller needs and drive change through rigorous data analysis?

The successful candidate will be highly analytical, an expert with SQL and Excel, experienced with significance testing and A/B experimentation, resourceful, customer focused, team oriented, and have an ability to work independently under time constraints to meet deadlines.

In this role you will:

  • Be an important member of a team that improves the experience of selling on Amazon by eliminating defects, proactively identifying and resolving selling issues, and discovering seller insights.

  • These objectives by diving deep into Amazon's data lake to reveal trends, support machine-learning based automation, poll sellers and analyze how sentiments predict behaviors, perform cohort analysis, and run experiments to test hypotheses and to quantify impacts.

  • Work closely with product managers, SDEs, Technical Product Managers, data engineers, process engineers and senior management to define and build reporting and analytic solutions that allow us to make data-based product and business decisions that make it easier to sell on Amazon.

  • Enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format.

  • Analyze and solve business problems with focus on understanding root causes and discovering forward-looking opportunities.

  • Rigorously examine metrics and design new metrics that provide guidance about the state of the business.

  • Communicate complex analyses and insights to stakeholders and business leaders, both verbally and in writing.

  • Create and maintain tools and reports which support Senior leadership and various teams throughout the organization. is an Equal Opportunity-Affirmative Action Employer Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Senior Product Manager Zillow Offers Seller Experience


Posted 2 weeks ago

VIEW JOBS 9/1/2018 12:00:00 AM 2018-11-30T00:00 About the teamWe are on a mission to make buying or selling a home a magical experience for all parties. With Zillow Offers, we are building a next-generation product to buy homes directly from interested homeowners, thereby sparing them the tremendous stress and effort of the selling process. We then quickly re-sell these homes, while providing buyers with complete certainty, transparency, and control. This is a key initiative at Zillow as we define the future of real estate. About the role Zillow embraces daunting challenges, and that's why we are looking for a Senior Product Manager like you to help lead our success. Zillow Offers is still in very early stages, so come seize this rare opportunity to apply your product expertise in a brand new arena. You will be helping to build this team from the ground up, and scaling the product as quickly as possible. We believe in autonomy and moving fast, so self-motivation and the energy to blaze trails is a must-have for this role. In this role you can expect to: * Identify product needs and define a product roadmap that delivers a fantastic experience for sellers of Zillow Offers homes * Lead the product from concept to design, specification, implementation, and analysis * Work closely with a dedicated engineering team as you build and iterate on the product * Collect continuous feedback from sellers to evolve the product. * Partner with Design to wow your users by over-delivering on their expectations * Isolate knowledge gaps and close them with quantitative and qualitative research. Turn that data into actionable product plans Who you are * 5+ years of experience in a product management role, with experience building scaled consumer applications * A highly analytical approach, with proven experience using data to drive step-change results * A collaborative working style with a strong focus on execution and results * Humility to question assumptions, seek broad input, and validate iteratively * Keen strategic vision, clear communication and daring leadership to deliver it * Bachelors degree in Computer Science, Operations Management, or similar field (preferred) Get to know usZillow Group houses a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. Our mission is to build the largest, most trusted and vibrant home-related marketplace in the world. Zillow Group is owned, fueled and grown by innovators who help people make better, smarter decisions around all things home. We encourage one another at every level, and our efforts are supported by employee-driven, world-class benefits that enable us to enjoy our lives outside the office while building fulfilling careers that impact millions of individuals every day. Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. Zillow Seattle WA

Business Analyst, Seller Experience

Amazon.Com, Inc.