Business Analyst

JOB SUMMARY:

Securitas is currently seeking a Business Analyst (BA) to partner with business departments to gather business requirements, define & document business processes, participate in process design, business process optimization and support all phases of software development. The BA must have proven experience coordinating detailed business, operational requirements with corresponding audit controls and implementing process solutions. Ability to work well in a dynamic environment, think creatively, work independently, and handle multiple tasks simultaneously.

ESSENTIAL FUNCTIONS:

• The functions listed describe the business purpose of this job or position. Specific duties or tasks may vary and be documented separately. An associate might or might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.

• All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.

• Associates are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.

• In performing functions, duties or tasks, associates are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Associates are required to notify superiors upon becoming aware of unsafe working conditions.

• All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, associates are required to request clarification or explanations from superiors or authorized company representatives.

• Works closely with department managers and users to define and analyze business and operational problems, process improvement opportunities and requirements.

• Evaluates methods of improving efficiency and cost-effectiveness of business and operational processes.

• Organizes and leads team meetings as required, publishes minutes, action items and issues tracking through closure.

• Quickly evolves into the Subject Matter Expert (SME) understands and grasps both the operational, functional aspects and end-to-end handoffs.

• May assist in developing training materials, handouts, and desktop procedures.

• Maintains up-to-date knowledge by attending education workshops, reviewing product releases, attending vendor user conferences and training.

• Works closely with department managers and Project Management Office to plan, launch and deploy timely deliverables based on roadmap within the BA role.

• Organizes and manages application features, business process inventory and backlog to meet deadlines based on overall strategic vision and roadmap.

MINIMUM QUALIFICATIONS AT ENTRY:

Additional qualifications may be specified and receive preference, depending upon the nature of the position.

• 3-5 years supporting mid to large scale ERP software (Financials PTP, ITC, RTR), HCM software (HCM CoreHR, Ben, Payroll, OTL, ORC, OLC), Workforce Management software, SaaS preferred.
• 2-5 years working on an Agile environment in a fast-paced environment.

EDUCATION/EXPERIENCE:

• Bachelor's degree and/or equivalent experience required.
• 3-5 years of progressively responsible experience in professional business systems analysis.

COMPETENCIES: (as demonstrated through experience, training, and/or testing):

• Strong organizational, planning and time management skills.

• Strong problem solving, critical thinking and conflict resolutions skills.

• Strong English communication skills, both written and oral.

• Ability to work efficiently with peers, end users, and 3rd party vendors.

WORKING CONDITIONS AND PHYSICAL/MENTAL DEMANDS:

With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include:

• Maintaining composure in dealing with executives, clients, prospects, and staff, in group settings and in situations requiring high performance and results.

• Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey.

• Handling and being exposed to sensitive and confidential information.

• Required ability to handle multiple tasks concurrently.

• Ability to work off hours as required

• Occasional travel

• Occasional lifting and/or moving up to 10 pounds.

EOE/M/F/Vet/Disabilities