Business Analyst

Job Description: Lead and conduct business analysis to elicit requirements as the foundation for IT solutions to meet business needs (e.g., workshops, focus groups, interviews, observation, brainstorming, and JAD Sessions) and organize into traceable, testable, and verifiable data and business formats.

Collaborate with cross-functional teams to develop comprehensive written documentation of what the system, process, or product service must do to satisfy the business requirement; this includes creating, updating, and maintaining documentation (e.g., Business Case, Use Case, Business Requirements Document [BRD], Gap Analysis, Impact and feasibility Analysis, Change Management Analysis) throughout the system development life cycle utilizing proper version control in the designated knowledge repository. Facilitate effective communication between technical teams and non-technical stakeholders, translating complex technical concepts into accessible language. Foster a culture of continuous improvement, driving iterative development processes and promoting innovation within the development team.

Act as a subject matter expert, providing guidance and mentorship to junior team members, enhancing their analytical and technical skills. Engage with users and stakeholders to gather feedback, conducting usability testing and focus groups to iterate on product enhancements. Lead and oversee the end-to-end product development lifecycle, from concept to launch, demonstrating strong project management skills and technical expertise.

Stay abreast of industry trends and best practices. Monitor key performance indicators (KPIs) and metrics, conducting regular performance reviews to identify areas for improvement and growth. Proactively manage risks and dependencies, employing problem-solving skills to overcome obstacles and ensure successful project delivery.

Domain knowledge in healthcare a strong plus. Perform other duties as assigned.