Business Analyst

SUMMARY: Under the general direction of the VP of Continuous Improvement & Project Management, the Business Analyst is tasked with prioritizing business and functional requirements, identifying what business units want, and working with key stakeholders and shared services (e.g., Information Technology, Risk Management, etc.) to determine what is feasible to deliver.

They are the bridge between business problems and the technological solutions that can resolve them. The business analyst is a key member of the organization by helping the credit union address business and technical solutions; leveraging strong analytical and problem-solving skills, as well as utilizing excellent written and verbal communication skills. They should also be able to exercise independent judgment and act on it.

The Business Analyst is to support senior business analysts and project teams in tasks such as gathering and documenting requirements, conducting data analysis, assisting in the identification of business solutions, and helping with project documentation and communication. This will include developing business requirements documents (BRDs), business process maps, high-level solution design, and user acceptance test (UAT) planning. This will be accomplished using proven tools and methodology in partnership with internal business units, external vendors, project leaders, and our technology teams.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: Evaluate current business processes and identify potential areas for improvement; gather and analyze data, conduct market research, and work closely with stakeholders to understand business needs. Helps with implementing new systems or processes, ensuring they meet the organization's requirements; provide ongoing support and training to stakeholders on new processes and systems when needed.

Conducts meetings and presentations to share status, ideas, and findings; gather critical information from various stakeholders and produce useful minutes and/or reports. Participates in continuous improvement initiatives to optimize operations and performance, developing and leveraging process maps when necessary. Collaborates with technology, business subject matter experts (SME), change agents, vendors, and test leads to assist during the UAT phase.

Other duties as assigned. SUPERVISORY RESPONSIBILITIES: None. PERFORMANCE STANDARDS:

Organized (“thinks through” complex processes, creates structured plans, and assures successful implementation) Responsible (sees tasks to successful completion) Detail-Oriented (assures accuracy of every aspect/document related to testing) Dedicated (goes “above and beyond”) QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be outgoing, enthusiastic, conscientious, group oriented, open to change, good communicator/listener, and be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regulatory Requirements: Your position has specific procedures that must be followed to comply with Privacy Act, Office of Foreign Assets Control (OFAC), and Bank Secrecy/Patriot Act.

Annual training is required to keep current on any changes to these policies/procedures to assure compliance. Failure to comply with procedures may cause termination as well as possible monetary penalties from the federal regulatory agency. EDUCATION and/or EXPERIENCE:

Proficiency in MS Office (MS Word, Excel, PowerPoint), business process modeling; and some familiarity with issues/project management applications such as Atlassian Jira, etc. A minimum of two (2) years of experience within a financial institution and/or a bachelor's degree from an accredited university is preferred, but not required. This role is unique in that an individual can become a business analyst from multiple paths, even with no direct business analyst job experience.

So, if you come from a completely different background but have the correct skill set, you may be able to launch a new career as a business analyst. LANGUAGE SKILLS: Ability to read, write, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to author reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and internal customers. REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form CERTIFICATES, LICENSES, REGISTRATIONS: Project Management Professional Certification (PMP) preferred.

PMP or equivalent designation will be obtained within two (2) years from date of hire if certification not already held. OTHER SKILLS and ABILITIES: SharePoint Office 360 Content Management skills preferred and/or willingness to be trained.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls and talk and hear. The employee frequently is required to stand, walk, reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, color vision and the ability to adjust focus. WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

MENTAL DEMANDS: The mental characteristics necessary to competently perform this job include the occasional need to instruct and negotiate; the frequent need to be persuasive, creative and imaginative, use patience and good judgement and, the continuous need to be alert, precise and resourceful in completing essential functions.