Business Analyst

Penn State University University Park , PA 16802

Posted 2 months ago

CURRENT EMPLOYEES OR STUDENTS:

If you are a current employee (faculty, staff, technical service, or student) at Penn State, please login to Workday to complete the internal application process. If you are a current student at Penn State and seeking employment with Penn State, please login to Workday to complete the student application process.

JOB DESCRIPTION AND POSITION REQUIREMENTS:

Penn State Information Technology (IT) is looking for a full time Business Analyst to join their team. This position will ensure that initiatives and projects are properly supported through requirements gathering, stakeholder analysis, communication plans, risk assessments, process mapping, gap analysis, and project planning.

Primary duties include the following:

  • Conduct stakeholder analysis, develop and execute communication plans

  • Work closely with stakeholders to gather requirements and analyze information about critical business processes

  • Communicate in business and IT terms, effectively translating between business and IT resources

  • Develop documentation, including visual diagrams, process models, process maps, for current and future state processes, organizational structure, data structure, and system architecture

  • Analyze existing business solutions in comparison to improved or proposed changes to identify gaps and/or necessary changes

  • In collaboration with the customer and internal IT resources, conduct solution comparisons to evaluate, select, and optimize solutions based upon requirements

  • Identify risks and develop mitigation plans

  • Write specifications and design wire frame mock-ups used by developers, for automation of business processes

  • Develop and implement metrics/Key Performance Indicators (KPI) to measure overall impacts on processes and organization

  • Support the testing and implementation of related IT solutions by developing and executing test plans/test scripts and participating in testing and pilots to ensure desired results are achieved

  • Support, develop, and deliver communications and training to users and stakeholders

  • Compile and write Business Case/Justifications

  • Conduct Total Cost of Ownership analysis

Typically requires a Bachelor's degree or higher plus four years of related experience, or an equivalent combination of education and experience. Various Industry certifications (e.g., Certified Business Analysis Professional) preferred. The successful candidate must be able to build effective relationships with stakeholders, be adaptable to change, and be able to handle multiple projects or initiatives. Attention to detail is a must.

CAMPUS SECURITY CRIME STATISTICS:

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

Employment with the University will require successful completion of background check(s) in accordance with University policies.

EEO is the Law

Penn State is an equal opportunity, affirmative action employer, and is committed to providing employment opportunities to all qualified applications without regards to race, color, religion, age, sex, sexual orientation, gender identify, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

Affirmative Action

Penn State Policies

Copyright Information

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University Park, PA

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Business Analyst

Penn State University