The Business Analyst will be responsible for supporting the team in defining functional, non-functional and technical specifications to meet business needs for the client; creating, reviewing, and maintaining artifacts; and working across the Program teams to ensure organizational standards are met across the enterprise.
Duties will include, but not be limited to:
Analyze as-is business processes and systems to establish to-be workflows and designs;
Liaise with relevant stakeholders, including subject matter experts, executive teams, managers, program directors, and end-users to ensure that projects meet business needs;
Coordinate policy discussions with client agencies and Subject matter experts (SMEs);
Conduct requirements gathering, validation, and rationalization processes;
Review deliverables from vendors to ensure system planning, design, and delivery are in line with business needs, as described in the requirements;
Collaborate with team on requirements definition to ensure system requirements align with client-related standards and strategy;
Evaluate project timelines and priorities;
Adhere to internal controls, guidelines and procedures pertaining to the systems development life cycle;
Proactively provide status of all project activities to management including progress, issues, risks, mitigations, resolutions, successes and lessons learned;
Develop a deep business and software understanding of the applications
At least six years of experience as a full-time business analyst.
At least one year of supervisory experience.
Experience supporting requirements analysis, design, testing, and implementation activities. Knowledge of, and experience with, development and Systems Development Lifecycle (SDLC) methods such as Waterfall, RUP, Agile, Scrum, etc.
Master's degree in information technology, Business Administration, Computer Science or another related field.
Preference for candidates with knowledge and experience of NYS and/or NYC government.
Proficiency with Microsoft Office applications, including exposure to MS Project and Visio.
A strong customer orientation, with active listening skills and the ability to understand and define/document business needs comprehensively.
Demonstrated knowledge of in-scope Health and Human Services programs.
Excellent verbal and written communication skills and the ability to interact with diverse stakeholder groups, executives, managers, subject matter experts, technical staff, consultants/contractors and end users.