Business Analyst - Mortgage

Iberiabank Corporation Plano , TX 75023

Posted 5 months ago

Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies.


  • Provides Product System Support for related Business Units for both set-up and maintenance activities.

  • Provide Liaison Services between IberiaBank Business Units and vendors.

  • Acts as the Application Specialist providing Application support for related Business Units.

  • Provides intermediate query and reporting functionality for related Business Units.

  • Works with Business Units to identify and implement process efficiencies by way of process re-engineering.

  • Formulates and defines systems scope and objectives based on user needs and a good understanding of information technology, business processes, and industry requirements.

  • Applies extensive knowledge of the customer's business and industry to develop project specifications.

  • Analyzes business and user needs, documents requirements and translates into proper system/customer requirements specifications.

  • Advises on methods to improve business processes.

  • Coordinates and participates in proposals, feasibility studies, implementations, and new business development.

  • Considers the business implications of the application of technology to the current and future business environment.

  • Acts as a liaison between customer and technical solutions/support groups to identify business processes, systems, and product requirements.

  • Researches, identifies and develops solutions to problems.

  • May lead the training of customers and peers.

  • Leads Project Planning, Monitoring, and Reporting Activities for small to medium projects.

  • All other duties as assigned.


  • No supervisory responsibilities


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:

  • Bachelor's degree and at least 10 years of experience or equivalent combination of education and experience

  • 4+ years' experience as a Systems Analyst or Encompass360 System Administrator required.

  • Mortgage industry experience required


  • Microsoft Office suite

  • MS SQL experience preferred.

  • Visual Basic .NET experience preferred.


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Business Analyst - Mortgage

Iberiabank Corporation