Business Analyst Manager

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. 

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. 

This is a hybrid role based in Albany NY

Acentra is looking for a Business Analyst Manager to join our growing team.

Job Summary:

Business Analyst Manager is responsible for leading team of Business Analyst in analyzing business problems, identify gaps, and develop technical solutions involving complex information systems under no supervision for one or more systems such as Provider Enrollment, Provider Credentialing and Screening and cross-module Integration with Claims, Third Party Liability (TPL) and Pharmacy Benefits Management (PBM) systems.  This role involves leading team in managing requirement and design scope, determining appropriate methods on potential assignments, and serving as a bridge between information technology teams and the client through all project phases; provide day-to-day direction to direct reports to ensure that requirements and design are delivered on schedule.

Job Responsibilities:

• Elicit requirements working with client and stakeholders.
• Direct and coordinate business analysis activities throughout the implementation and or operations phases of a program. Confer with Project Managers and staff to explain program and individual responsibilities for functions and phases of a program. Provide management for team sizes that are typically 5-8 employees concurrently.
• Direct, manage, plan, and develop methods and procedures for implementing requirements and design activities.
• Manage requirements and design risk, including pre-project preparations for requirement elicitation, design solutioning and customer sign-off, and design documentation delivery.
• Oversee, implement, maintain, and report business analysis metrics throughout the implementation and or operations phases of a program.
• Works with customers on presenting technical solutions for complex business functionalities.
• Possesses unwavering commitment to customer service and operational excellence.
• Provides customer support through leading client demos and presentations.
• Understands the overall system architecture and cross-functional integration.
• Demonstrates in-depth knowledge of business analysis relates to Provider Enrollment and other modules in the Medicaid to ensure high quality.
• Demonstrates advanced expertise and contributes to the Business Analysis practice by publishing technology points of view through the creation of white papers.
• Lead team in applying in-depth healthcare Provider Enrollment, Screening and Credentialing domain knowledge to review and analyze systems problems.
• Escalate issues and risks to manager and assists in developing solutions.
• Acts as the requirements subject matter expert and supports requirements change management
• Identifies areas for process improvement to improve quality and optimize cost.

Requirements

Required Qualifications/Experience

• Master's Degree or bachelor’s degree with 10+ years of business analysis or related experience.
• Minimum 5+ years of experience on large complex project Domain knowledge of Medicare Medicaid and/or healthcare verticals.
• Minimum 5+ years of business analysis experience in Healthcare Domain knowledge with good knowledge on Medicare/Medicaid - Provider Management and Enrollment System experience.
• Minimum 4+ years of team leadership, including coaching and mentoring and performance reviews
• Strong knowledge in Medicaid Management Information System around Claims processing and related subsystems
• Excellent customer relation skills including presentation and meeting facilitation
• Experience leading and mentoring team that facilitates and run JAD requirements design sessions etc.
• Excellent requirements elicitation and validation skills, including experience with Systems Development Life Cycle (SDLC).

Preferred Qualifications/Experience:

• Strong knowledge and proficiency in SQL.
• Knowledge of Quality-of-Care program is highly preferred.
• Knowledge of data integration and software enhancements/planning.

Benefits

Why us? 

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes. 

We do this through our people. 

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career. 

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.  

Compensation 

The pay range for this position is $108,000- $155,000

“Based on our compensation program, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.” 

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at Acentra.com/careers/

EOE AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.