Business Analyst

Make-A-Wish® Illinois Chicago , IL 60654

Posted 1 week ago

Job Summary:Works with designated departments to understand business needs. Analyzes information, develops data solutions, and supports development of processes and applications to optimize user experience and impact.



  • Partners with staff to identify opportunities to leverage technology for process improvements and innovation; analyzes business needs to evaluate and recommend systems and applications and their usage.
  • Implements technology solutions; including training and development of appropriate procedures & standards of use, ensuring the resulting work products / applications support the business needs.
  • Collaborates across the organization in providing data analytics to generate insights, using internal and external information sources to enhance data-informed decision making throughout the Foundation.
  • Develops and manages information resources; including data augmentations and aggregation of information.
  • Employs project management skills, including establishing project charters and definitions, facilitating collaborations sessions, exercising communication and work plans.
  • Stays up-to-date on the latest process and information technology advancements to improve Foundation systems and use of data.
  • Updates, implements, and maintains technology related procedures.
  • Regularly and routinely ensures solutions meet business needs and requirements, optimizing user experience.
  • Other duties as assigned.


Required Skills & Abilities:

  • Customer-focus orientation with strong communication and organization skills.
  • Strong analytical and problem solving abilities.
  • Experience with solution development and technology assessments.
  • Experience with database management; proficiency with Blackbauds Raisers Edge or Salesforce a plus.
  • Experience in report writing and data extraction. Proficiency with Crystal Reports a plus.
  • Knowledgeable about data modeling and analytics; experience with Microsoft Power BI a plus.
  • Well-versed with Microsoft Office Suite (Excel, Word, PowerPoint).
  • Knowledge of project management.
  • Experience with process improvement projects, a plus.

Preferred Education & Experience:

  • 3 to 5 years relevant experience in technology, consulting, or data analytics.
  • Bachelors degree.


Make-A-Wish Illinois offers full-time employees comprehensive medical and dental benefits along with excellent paid time off, a 403(b) retirement plan, life and disability insurance, and outstanding professional development opportunities.

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Business Analyst

Make-A-Wish® Illinois