Business Analyst IV / Specialist

Total System Services, Inc. Alpharetta , GA 30023

Posted 2 months ago

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Analyze business requests to be solved with automated systems. Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements. Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates. Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements. Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.

Job Specific Skills and Competencies

High team engagement/collaboration, client technical consulting/communication, system configuration and testing, trouble shooting. Agile project experience, Self-driven, Solution-focused, Strong team engagement/collaboration, client consulting/communication, system configuration and testing, iterative/Agile approach to design and implementation

Typical Day in the Life of the Role

Fast-paced, Agile/iterative environment; constant cross-team collaboration, solutioning, trouble shooting and consulting with clients.

What Part Will You Play?

  • Acts as a liaison between client end-users, programmers and test analysts with in-depth analysis, design, configuration, testing and maintenance of complex systems to ensure optimal operational performance. Maintains a working relationship with key stakeholders and gains an understanding of the complex nature of the client's business. Consults with management to identify, define and document business needs/objectives, current operational procedures, problems, input/output requirements, data scope, usage formatting, security requirements and levels of systems access. Maintains communications with end-users and reviews other Business Analysts' feedback to ensure systems continually meet the client's expectations. Analyzes complex/ escalated problems/issues (complexity varies based on data requirements and business specifications) and offers alternative business solutions. Facilitates meetings and leads discussions.

  • Analyzes, interprets and develops simple to complex business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications. Leverages system or module knowledge in the design of system screens and database structures. Consults and coordinates with programmers to design and develop requirements and analyze the feasibility of new systems and enhancements to existing systems; ensures the system design fits the needs of the users. Prepares input for system design, including final report and screen definition, logical system flow and implementation plans. Provides support to resolve issues that may cross multiple systems and affect the business process. Tracks application incidents to ensure a successful conclusion for internal and external clients. Identifies system impact of changes in the business, user needs, external business environment and operating systems.

  • Leads others to document client training and documentation for installation of systems and their upgrades; universally understood procedures for permanent records; post-implementation problems and revision requests; procedures, methodology and/or application standards to include payment card industry and security related compliance. Maintains, administers, and/or reviews all procedures, methodology and/or application standards to include payment card industry and security related compliance.

  • Develops, administers and recommends best practices when supporting testing/planning/validation by clarifying the intended functionality. Uses experience and expertise to ensure complex issues do not hinder a successful implementation.

  • Assigns project work to the Business Analyst(s) occasionally. Assists with the detailed project planning efforts on larger projects, and may act as a Project Manager on smaller development efforts. Monitors project progress by tracking activity, resolving problems, publishing progress reports and recommending actions. Prepares technical reports by collecting, analyzing and summarizing information and trends. Maintains software deployment plans and communicates these plans to the user community; ensures that users are apprised of any anticipated deviation from schedules.

What Are We Looking For in This Role?

Minimum Qualifications

  • Bachelor's Degree

  • Relevant Experience or Degree in: Computer Science, Management Information Systems, Business or related field; or equivalent training or experience in lieu of degree

  • Typically Minimum 6 Years Relevant Exp

  • Professional experience working with end-users to meet business needs

Preferred Qualifications

  • Typically Minimum 6 Years Relevant Exp

  • Scripting knowledge, bankcard industry knowledge, understanding data structures, professional experience working with end-users to meet business needs

  • Working towards a Certified Business Analysis Professional (CBAP)

What Are Our Desired Skills and Capabilities?

  • Skills / Knowledge
  • Having wide-ranging experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways. Some barriers to entry exist at this level (e.g., dept./peer review).
  • Job Complexity
  • Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors. Exercises judgment in selecting methods, techniques and evaluation criteria for obtaining results. Networks with key contacts outside own area of expertise.
  • Supervision
  • Determines methods and procedures on new assignments and may coordinate activities of other personnel (Team Lead).
  • Problem Solving
  • A seasoned, experienced professional with strong problem solving skills and problem resolution based on a broad base of business knowledge
  • MS Office & Flowcharting
  • Word, Excel, PowerPoint, Visio. Familiar with several common drawing techniques using Visio or UML

Global Payments Inc. is an equal opportunity employer.

Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Project Manager/Business Analyst Business Analyst III

Cirruslabs

Posted 6 days ago

VIEW JOBS 1/17/2022 12:00:00 AM 2022-04-17T00:00 <p>We are CirrusLabs. Our vision is to become the world’s most sought-after niche digital transformation company that helps customers realize value through innovation. Our mission is to co-create success with our customers, partners and community. Our goal is to enable employees to dream, grow and make things happen. We are committed to excellence. We are a dependable partner organization that delivers on commitments. We strive to maintain integrity with our employees and customers. Every action we take is driven by value. The core of who we are is through our well knit teams and employees.</p><p>You are the core of a values driven organization. You have an entrepreneurial spirit. You enjoy working as a part of well-knit teams. You value the team over the individual. You welcome diversity at work and within the greater community. You aren’t afraid to take risks. You appreciate a growth path with your leadership team that journeys how you can grow inside and outside of the organization. You thrive upon continuing education programs that your company sponsors to strengthen your skills and for you to become a thought leader ahead of the industry curve. You are excited about creating change because your skills can help the greater good of every customer, industry and community.<br></p><p>We are hiring a talented <strong>Project Manager/Business Analyst</strong> for our team. If you're excited to be part of a winning team, CirrusLabs (http://www.cirruslabs.io) is a great place to grow your career.</p><p><strong>Requirements</strong></p><p>Primary Responsibilities</p><ul> <li>Advocates for the business clients in all phases of the complex solution development lifecycle for each of the critical stages, including initiation, analysis, development, testing, implementation, and post implementation follow up</li> <li>Performs complex analysis and works closely with the business clients to identify core business issues to map out possible solutions</li> <li>Develops the business case for action, defining the need, the method, and the benefits of proposed solutions</li> <li>Undertakes complex analysis to develop the detailed requirements of the solution to satisfy the business need</li> <li>Works closely with the development team to refine the solution design, methods, and outcomes</li> <li>Monitors progress to ensure that the emerging solution meets the demands of the requirement document</li> <li>Resolves conflicts arising due to any technical deviations from the agreed requirements</li> <li>Works closely with the testing team, using the requirements document as a critical guide, to ensure that issues are identified and fully resolved prior to roll out</li> <li>Evaluates how users are working with the solution during the implementation phase and ensures modifications are made, where necessary</li> <li>Keeps abreast of best practices, resources, and trends</li> <li>May work on assignments in multiple business or technical areas</li> <li>May train and assist junior staff</li> </ul><p>Requirements</p><ul> <li>Bachelor’s degree in Business Management, Information Systems, or related field</li> <li>Six (6) years of experience in Business/Systems analysis or related field</li> </ul><p>AT least 3 years of RPA experience<br></p><p>Preferences<br></p><ul><li>Master of Business Administration (MBA) or closely related</li></ul><p>Skills and Competencies</p><ul> <li>Ability to learn additional systems as needed</li> <li>Ability to research, analyze data, and derive facts</li> <li>Ability to work in a team environment when applicable</li> <li>Ability to work under pressure and meet deadlines</li> <li>Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)</li> <li>Strong project management skills</li> <li>Strong verbal, written communication, and organizational skills</li> <li>Strong work ethic and self-motivation</li> </ul> Cirruslabs Alpharetta GA

Business Analyst IV / Specialist

Total System Services, Inc.