Business Analyst IV

Black Knight Financial Technology Solutions Jacksonville , FL 32277

Posted 5 months ago

Position:Business Analyst IV

Job Description:

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION

Conducts various types of research and analysis to support the business operations to an internal business segment, division, group or line of business. Assists management to resolve business issues in an effective and productive manner. Designs, documents and re-engineers business processes and publishes business metric results.

Note: Please check this job carefully to ensure it is the appropriate match. Assign employees who provide business systems analysis for internal or client-facing projects to the Business System Analyst job family. Assign employees who conduct software quality assurance/testing to the Software Quality Analyst job family. Assign employees who provide product support to the Product Support Representative job family. This job family should be used for employees who support general management for a Black Knight business segment, division, group or line of business.

GENERAL DUTIES & RESPONSIBILITIES

  • Performs analyses of the business goals, objectives and needs of the general business environment for the appropriate Black Knight segment, division, group or line of business.

  • Performs daily, weekly, monthly reviews and analyses of current processes using operational metrics and reporting

  • Performs research and analysis to support business operations and presents findings to manager or, depending on level, the project leader.

  • Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency.

  • Utilizes systems and data to resolve business issues in the most effective and productive manner.

  • Identifies and implements best practices and suggest how to improve current practices.

  • Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI.

  • Develops recommendations to solve problems and issues related to business operations.

  • Analyzes and documents business processes and metrics and identifies improvement opportunities.

  • May perform special projects upon request and on occasion.

  • May provide coaching and/or guidance to less experienced Business Analysts.

  • May prepare reports for financial and P&L analyses.

  • Performs other related duties as required.

EDUCATIONAL GUIDELINES

A Bachelor's degree or equivalent combinations of education, training and work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS

  • Finance and Account knowledge

  • Workday knowledge preferred

  • Procurement knowledge preferred

  • Project Management knowledge preferred

  • SharePoint knowledge preferred

  • Tableau experience is a plus

GENERAL KNOWLEDGE, SKILLS & ABILITIES

  • Knowledge of Black Knight products and services preferred

  • Ability to work on multiple projects/tasks with deadlines base on their priorities

  • Knowledge of general business operations, operations, and structure

  • Strong analytical experience is required

  • Experience analyzing and creating metric reports

  • Excellence in standard office software, such as MS Office (Excel, Outlook, etc.), Visio, etc.

  • Excellent verbal and written communication skills to audiences of various levels in the organization and at client organizations (e.g., executive, management, individual contributors)

  • Willingly shares relevant knowledge and expertise to other resources

  • Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills

  • Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

  • Ability to work independently while delivering high-quality work and meeting planned deadlines

  • Is resourceful and proactive in gathering information, sharing ideas, and suggesting new solutions both internally and to clients (as applicable)

Business Analyst IV

Expert professional role. Highly skilled with extensive proficiency. Develops and implements large and/or complex solutions and business analysis plans and assumptions including completeness, applicability, and timeliness of business plans. Works on multiple projects as a project leader and as the subject matter expert. Works on projects/issues of high complexity that require demonstrated expert knowledge across multiple analytical areas and business segments. Create reports, charts, graphs and presentations to aid in proposing new strategies for successful business changes. Recommend organizational changes in anticipation of predicted marketplace change. Develop project estimates by identifying phases and elements, personnel requirements, and costs. Coaches and mentors more junior business systems analysts and acts as a team lead. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires ten or more years of demonstrated experience in an analytical and/or problem-solving role, with demonstrated significant experience as the business analyst lead on "large" projects (i.e., projects with duration of more than 6,000 hours or spending more than 4 months).

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees' diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight's commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location:Jacksonville, FL

Time Type:Full time


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Analyst IV

W.W. Grainger, Inc.

Posted 7 days ago

VIEW JOBS 10/17/2019 12:00:00 AM 2020-01-15T00:00 Grainger is North America's leading Maintenance Repair & Operating provider and we are the 10th largest North American E-commerce player with over 50% of our revenue coming from online transactions. Within the Enterprise Systems team we use technology to support the ever-changing and dynamic needs of a supply chain carrying 1.5 million products and an employee base of 25,000+; and we are committed to delivering technical solutions to support the business in its mission to stay atop. We deliver technology solutions across the enterprise including our call centers, branch network, sales, and our various digital channels. The team supports over 1000 applications across the network and operates in an agile environment to deliver complex solutions quickly and seamlessly. The team of 500+ is comprised of Infrastructure + Operations, Cyber Security, Technology Planning, Architecture and Engineering and are built in a way to support the dynamic and ever-changing customer landscape. "Business Analyst IV (Sr IT Service Management Analyst) The Sr IT Service Mgmt Analyst serves as the central point of contact for managing critical business disruptions to resolution utilizing all levels of IT staff. They are the accountable party for restoring mission critical outages as quickly as possible. The Sr IT Service Management Analyst ensures that we have effective incident management and performance monitoring for business-critical operating systems and infrastructure. Principal Duties & Responsibilities * Manage outages driving and coordinating calls, escalation and notifications to all senior and executive stakeholders across the company * Responsible for Senior Leadership (SVP and above) communications related to significant service disruptions and outages * Understanding availability requirements of the business as it relates to problem and change management * Interfaces with all levels of the organization, including senior management, to assert identified technology risks root cause have been either mitigated or eliminated * Planning, supervising and conducting training to ensure compliance with policies, procedures and best practices * Collaborates with key stakeholders to increase commitment, buy-in and accountability throughout the organization. * Assist in setting strategic direction and implementation of strategic and tactical initiatives related to Problem Management. * Leads ITSM process initiatives, Post Problem Reviews, and process improvement reviews. * Additional duties include backup support to Change Management, support for the Configuration Management Database (CMDB), and understanding Business Continuity Plans Preferred Education & Experience: * Broad understanding of IT application and infrastructure principles * Ability to coordinate a large group of technical contributors during high severity incidents and retain control of fast-paced incident resolution * 4+ years of experience working within a IT Service Mgmt Team * Ability to manage multiple tasks, projects, and shifting workloads, in a fast paced environment * Extensive business and/or systems analysis skills that support documentation and communication efforts * Excellent written and verbal communication skills, with an ability to express complex problems in business terminology "Grainger is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, disability, or protected veteran status." Job Segment: Business Analyst, Supply, Database, Change Management, Finance, Operations, Technology, Management W.W. Grainger, Inc. Jacksonville FL

Business Analyst IV

Black Knight Financial Technology Solutions