Infotech Sourcing San Francisco , CA 94102
Posted 4 days ago
Job: Business Analyst
Client: Clothing Retail Company
Duration: 6 months
Location: Remote USA
SummaryIn this role, you will enable the adoption and sustainability of capabilities delivered to the business through GapTech Products while supporting the continuity and productivity of business operations. By providing front-line business support to resolve issues for our customers quickly, you will strive to minimize business disruption through guidance and communication of solutions to the problems business end users experience using our systems, tools, and reports.Job DescriptionPartner cross-branded with Gap Inc. teams to resolve system issues and identify opportunities for improvement in support of business end users.
Provide hands-on support to the business on delivery of new and enhanced capabilities for supported products demonstrating understanding of business process and workflow to support adoption
Partner closely with Engineering teams to identify and prioritize technical support issues experienced by business end users, and collaborate to drive resolution to minimize risk and business disruption
Identify areas of opportunities for optimization of processes and tools through research and analysis
Able to communicate difficult concepts in a simple manner
Participate in projects and assignments of diverse scopeAdditional Job DescriptionWork experience in specific domain area including but not limited to Digital/eCommerce, Stores, Product to Market, Asset Management, Enterprise, Operational and Customer Insights
Present problem analysis and recommended solutions in a creative and logical manner
Knowledge and understanding of work specific to Analytics
Infotech Sourcing