Business Analyst III - Temp

Co-Op Financial Services Des Moines , IA 50301

Posted 1 week ago

The Opportunity

CO-OP Financial Services is bringing digital transformation to the credit union movement. We're creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks. As a result, our world-class team is growing faster than ever! If you're passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services.

We are seeking a talented Business Analyst III to identify the tasks and techniques used to work as a liaison among stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of helping deliver new and enhanced processes, products, and services. Assist in formulating recommendations that enable the organization or business unit achieve its goals. Person will have expert knowledge of one, or multiple areas, of CO-OP IT infrastructure, its products and or services.

What You Can Look Forward to

  • Uses methods of elicitation to identify and understand our stakeholders needs, concerns and understand the environment in which they work with a focus on moderate to complex projects.

  • Responsible for the development of moderate to complex business, technical, scope and requirements documentation for CO-OP applications, systems, databases, and reporting.

  • Responsible for prioritizing and refining requirements in a way that meets the needs of the organization and its clients in a timely manner.

  • Provide leadership in the evaluation of proposed solutions, ensure initial unit testing of all changes is completed, and further asses the deployed solution to ensure delivered results meet the needs of the business and or client.

  • Helps guide and train less tenured Business Analysts in the areas of elicitation, requirements gathering, requirements analysis and solution assessment and validation.

  • Follow all CO-OP change management processes and help ensure less tenured Business Analyst understand and follow this process.

  • Responsible for helping define estimate, scope and requirements templates for use by other Business Analysts and helping ensure those templates are used across all projects.

  • Documents and designs solutions in such a way that exceeds regulatory requirements. Security is a critical design requirement and data, systems, and applications must be protected at all points of the development lifecycle.

  • Communicate effectively, consistently and iteratively with internal business partners and clients to ensure the understanding of appropriate business processes, requirements, and project timelines.

  • Ensure the development of all project scope and requirement documents are completed and signed off on by internal business partners and clients. Use an iterative approach involving business and clients to ensure needs and requirements are well defined.

  • Ensure involvement of project team members in the development of project estimates and that those estimates are delivered to our business partners and clients in a timely manner.

  • Develop working relationships with internal business partners and project team members.

  • Develop knowledge of internal and external partner business and processes.

  • Build trust with our partners in our knowledge and delivery of technology.

  • Communicate effectively to other project team members and internal business partners as required.

  • Creates successful partnerships.

  • Partners internally and externally with other CO-OP staff, clients, vendors, business partners and owners.

  • Is customer-centric.

  • Is a Trusted Advisor.

  • Supports the team

  • Supports the company.

  • Has a can-do attitude.

  • Goes above and beyond.

  • Upholds our communication promise.

  • Provides clear, concise and timely communication.

  • Asks for clarity.

  • Honors the integrity of others.

  • Prevents collusion, triangulation and gossip.

  • Leads by asking questions.

  • Speaks and acts from possibility.

  • Embraces change.

  • Leads and follows.

  • Sees that fun provides energy for success.

  • Actively seeks additional leadership skills.

  • Follows our leadership practices.

  • Has a focus on leadership skill development supported by an active "Leadership Stand".

  • Identifies development opportunities and works with manager to establish learning focus and learning plan.

  • Manages learning plan and reports on progress at quarterly coaching sessions with manager.

  • Embraces our culture of growth, change and continuous learning.

  • Mentors and coaches for the development of less tenured Business Analysts.

  • Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions.

What You'll Need to Succeed

  • Bachelor's degree in Business Administration, Computer Science or related major, or comparable work experience.

  • Five to Eight years' experience serving as key liaison to other departments that have specific business functions.

  • Five to Eight years' experience collaborating with departments to identify, document and communicate business needs and provide IT solutions.

  • Five to Eight years' experience planning, elicit, capture, analyze and validate business, functional and technical requirements.

  • Five to Eight years' experience facilitating requirements elicitation sessions and walkthroughs with business and IT resources.

  • Five to Eight years' experience performing current state analysis of existing business systems, applications and functions.

  • Five to Eight years' experience producing timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.

  • Five to Eight years' experience answering questions and clarify requirements for projects and enhancements during the project and product development process.

  • Five to Eight years' experience coordinating tactical-related business requests for IT development enhancements.

  • Five to Eight years' experience understanding the relationships, dependencies and impact of neighboring business functions.

  • Five to Eight years' experience documenting, analyze and assess current business processes and underlying systems / applications.

  • Five to Eight years' experience collaborating with other departments and IT to develop business cases associated with new project requests.

  • Five to Eight years' combined experience with both traditional Waterfall SDLC and Agile / Lean methodologies.

  • 5+ years' effective planning, scheduling, coordinating medium to large projects, meeting deadlines and managing multiple projects concurrently.

  • 5+ years' SQL skills and experience with Sequel Database Query Analyzer.

  • 5+ years' experience planning, facilitate and execute system / functional testing and UAT for projects and enhancements.

  • 3+ years' experience training and mentoring others in business analysis tasks and responsibilities.

  • 3+ years' experience in modeling / mapping as-is and to-be business processes.

  • 3+ years' experience in test planning, test case development and execution.

  • Creativity and the foresight to identify potential problems within the application and its interface.

  • Ability to maintain confidentiality pertaining to non-public business, financial and technological information, plans or data.

  • Possess high motivation and self-direction, sound problem solving skills, decision making and multi- tasking skills.

  • Ability to think analytically to solve problems individually and in a team environment.

  • Ability to work in a fast-paced, ever-changing environment.

  • Ability to listen, understand, and respond to external and internal customers' needs in a timely manner.

  • Ability to work the time necessary to complete projects or meet deadlines.

  • Ability to manage multiple, concurrent projects, activities and tasks under time constraints.

  • Ability to effectively interface with staff at all levels.

  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.

  • Excellent facilitation and organizational skills.

  • Strong critical / analytical thinking and problem-solving skills.

  • High energy level, adaptive and a strong team player with a good work ethic.

  • Excellent understanding of concepts of project planning and project management techniques to assist in small projects and/or group initiatives.

  • Excellent ability to lead, train, mentor and help others grow in the careers.

  • Ability to influence a culture of embracing change, taking a consultative lead, collaborating for results, putting clients and consumers doing it right and going beyond.

  • Working knowledge of a variety of technologies and platforms, including legacy midrange, client / server and web services.

  • Understand core systems, applications and technical platforms.

  • Experience with Microsoft Project, Office and Visio.

  • Ability to evolve into a subject-matter expert who can easily liaise between IT and other departments.

  • Ability to become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.

  • Understanding of core business processes is a plus.

  • Experience with Microsoft Team Foundation Server, Microsoft Visual Studio Team Services, and/or Atlassian JIRA is a plus.

Why Join CO-OP?

Get ready to be part of the exciting, ever-evolving and growing credit union movement! As a CO-OP employee, you'll have a chance to directly impact the access of financial opportunities to individuals and communities and you'll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed.

With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service.

CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech.


icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Analyst Project Consultant III

Co-Op Financial Services

Posted Yesterday

VIEW JOBS 3/20/2019 12:00:00 AM 2019-06-18T00:00 The Opportunity CO-OP Financial Services is bringing digital transformation to the credit union movement. We're creating innovative technology solutions that help not-for-profit credit unions best serve their members and compete with the big banks. As a result, our world-class team is growing faster than ever! If you're passionate about technology and want to be part of a purpose-driven organization, this is an exciting opportunity to provide real value and help shape the future of human-centered financial services. We are seeking a talented Business Analyst – Project Consultant III to be a liaison among project stakeholders in order to understand business process, structure, policies, and operations of the organization with the goal of documenting requirements that will help deliver new and enhanced processes, products, and services. The Business Analyst – Project Consultant III will be external, client-facing and will assist in formulating recommendations that enable the organization or business unit to achieve its goals. This individual will have expert knowledge of one, or multiple areas, of CO-OP Financial Services departments, products and/or services. What You Can Look Forward to * Responsible for helping define estimate, scope and requirements documentation templates and helps to ensure use of appropriate templates across all projects. * Use methods of elicitation, requirements gathering, requirements analysis and solution assessment and validation to deliver complex projects and initiatives. * Develop knowledge of internal and external partner business and processes. Understands stakeholder environment, prioritizing and refining requirements to meet the needs of the client and organization. * Provides leadership in the evaluation of proposed solutions. Ensures initial unit testing of all changes is completed, and further assess the deployed solution to ensure delivered results meet the needs of the business and or client. * Ensure the development of complex project scope and requirement documents are completed and signed off on by internal business partners and clients. Use an iterative approach, involving business and clients to ensure needs and requirements are well defined. * Communicate effectively, consistently and iteratively with internal business partners and clients to ensure the understanding of appropriate business processes, requirements, and project timelines. * Follows change control and appropriate change management processes and helps ensure less tenured Business Analyst-Project Consultants understand and follow these processes. * Develops working relationships with clients and internal business partners/ project team members to effectively communicate and successfully deliver complex CO-OP project implementations. * Lead, train and mentor less tenured Business Analyst-Project Consultants. * Actively supports our CO-OP culture and embraces our core values of Work as Partners, Communicate Openly and Honestly, Demonstrate Excellence and Champion Change in all interactions. What You'll Need to Succeed * Bachelor's degree in Business Administration, Computer Science or equivalent degree or experience can be substituted for degree. * 5+ years of experience understanding the relationships, dependencies and impact of neighboring business functions. * 5+ years of experience collaborating with departments to identify, document and communicate business needs and provide solutions. * Expert knowledge of elicitation, requirements management, enterprise analysis, requirements analysis, and solution assessment and validation. * Extensive knowledge of use cases, process maps, data flow diagrams and ability assist in the creation and documentation of those processes. * Extensive knowledge of unit testing, integration testing, functional testing and UAT. * Knowledge of Financial Institution Systems and project management methodologies. * Strong understanding of software development methodologies, design and implementation. * Extensive knowledge of entire development process, including specification, documentation and quality assurance. * Extensive experience using Microsoft Project, Office and Visio. * Knowledge of SharePoint is preferred. * Knowledge of CO-OP Financial Services products and services with experience in an area(s) such as Card Processing Platforms, Vendor Data Sources (FD or FIS), Payment Solutions, Application Programming Interfaces or others not listed. * Understanding of core systems and business processes, applications and technical platforms. * Knowledge of finance, credit card systems and FD data sources is preferred. * Excellent understanding of concepts of project planning and project management techniques to assist in projects and group initiatives. * Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment. * Ability to effectively interface with clients and staff at all levels. * Excellent organization, presentation and facilitation skills are required. * Ability to maintain confidentiality pertaining to non-public business, financial and technological information, plans or data. * Ability to work in a fast-paced, ever-changing environment. * Ability to listen, understand and respond to external and internal customers' needs in a timely manner. * Ability to work the time necessary to complete projects or meet deadlines. * Ability to manage multiple, concurrent projects, activities and tasks under time constraints. * Ability to think analytically to solve problems individually and in a team environment. Why Join CO-OP? Get ready to be part of the exciting, ever-evolving and growing credit union movement! As a CO-OP employee, you'll have a chance to directly impact the access of financial opportunities to individuals and communities – and you'll help drive the future of fintech at an energetic organization where contributions are valued, and innovation is championed. With more than 35 years of industry leadership, CO-OP Financial Services is the largest, most comprehensive credit union service organization in the nation. CO-OP serves as THE credit union technology engine, bringing payments solutions, engagement services and strategic counsel to help credit unions optimize member experiences to consistently provide seamless, personalized multi-channel offerings, while delivering secure, sophisticated fraud mitigation service. CO-OP serves more than 3,000 client credit unions, with 60 million debit and credit cardholders, nearly 30,000 surcharge-free ATMs and more than 5,600 shared branches nationwide. Our vast technological ecosystem facilitates more than 6.5 billion transactions every year and equips credit unions of all sizes to deepen member engagement and prosper in the fast-paced world of fintech. The Perks * Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services. * Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements. * 401K with generous company match. * Tuition reimbursement. Co-Op Financial Services Des Moines IA

Business Analyst III - Temp

Co-Op Financial Services