Business Analyst III

Shift 4 Payments Allentown , PA 18101

Posted 2 months ago

Overview

Shift4 Payments (NYSE: FOUR) is a leading provider of integrated payment processing and technology solutions, delivering a complete omnichannel ecosystem that extends beyond payments to include a wide range of value-added services. The company's technologies help power over 350 software providers in numerous industries, including hospitality, retail, F&B, e-commerce, lodging, gaming, and many more. With over 7,000 sales partners, the company securely processed more than 3.5 billion transactions annually for over 200,000 businesses in 2019. For more information, visit shift4.com.

Responsibilities

The Business Analyst III is primarily responsible for assisting Shift4 Payments implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners.

The Business Analyst III serves as the liaison between the sales, operations, and technical development teams. This person will be responsible for eliciting, analyzing, validating, specifying, and managing the business needs of the stakeholders; including customers, partners and end users. The Analyst will work closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements, report results and manage the effort to completion.

  • Collaborates with customers, application developers, project management and team members to understand business requirements that drive the analysis and design of quality business solutions

  • Interfaces with the business areas, customers, partners, vendors, technical staff, and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)

  • Creates and maintains project lifecycle documents/deliverables (vision/scope document, supplemental specifications, mockups/designs, flow diagrams, testing plan, and training materials)

  • Translates business needs into clearly defined, detailed, and documented requirements, functional designs, and system supplemental specifications for new applications

  • Analyzes change requests/enhancements in existing applications

  • Manages job and project requirements so that projects are completed on time, in scope, within budget, with minimal defects

  • Provides assistance on defining application development project deliverables

  • Obtains appropriate level of signoff as needed throughout the project lifecycle

  • Assures full compliance to required standards throughout the project lifecycle

  • Assists with all aspects of requirements testing (testing plan, scenarios, documentation, defect management) to ensure minimal production UAT defects as well as performing analysis of the customer impact

  • Assists with testing/QA/QC and provides root cause analysis and corrective action plans

  • Assists in the resolution of risks, defects and issues

  • Verifies that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production

  • Assists with providing project status updates to the appropriate clients and stakeholders

  • Provides required business and/or subject matter expertise for both project and production related activities

  • Identifies, documents, and escalates risks, defects, and issues throughout the project lifecycle

  • Analyzes data to determine business problem, trends, or opportunities for process improvements

  • Participates as a subject matter expert for new strategic programs or initiatives impacting current and existing systems

Qualifications

  • Bachelor of Science degree and/or relevant work experience.

  • Must be flexible and demonstrate the ability to execute on deadlines in a high-pressure environment.

  • Demonstrate the ability to solve problems with a sense of ownership, enthusiasm, and innovation.

  • High level of written/oral communication.

  • Experience in project management-related activities.

  • Experience in group and/or management presentations.

  • Understanding and/or experience with software/web development.

  • Recommended: experience with Atlassian products (Jira, Confluence), GitHub / GitLab.

Shift4 Payments is an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, sex, sexual orientation, gender identity, disability, protected veteran status, religion, national origin, age or any other protected characteristic.

Responsibilities The Business Analyst III is primarily responsible for assisting Shift4 Payments implement technology solutions in a cost-effective way by determining the requirements of a project or program, and communicating them clearly to stakeholders, facilitators and partners. The Business Analyst III serves as the liaison between the sales, operations, and technical development teams. This person will be responsible for eliciting, analyzing, validating, specifying, and managing the business needs of the stakeholders; including customers, partners and end users. The Analyst will work closely with business units, subject matter experts and technical resources to identify business needs, define projects, develop requirements, report results and manage the effort to completion.

  • Collaborates with customers, application developers, project management and team members to understand business requirements that drive the analysis and design of quality business solutions

  • Interfaces with the business areas, customers, partners, vendors, technical staff, and project teams to drive value, return on investments and innovative solutions. This includes providing alternative solutions, including vendor solution acquisitions, with maximum benefits while reducing cost (e.g. cost benefit analysis, pros/cons of solutions)

  • Creates and maintains project lifecycle documents/deliverables (vision/scope document, supplemental specifications, mockups/designs, flow diagrams, testing plan, and training materials) - Translates business needs into clearly defined, detailed, and documented requirements, functional designs, and system supplemental specifications for new applications

  • Analyzes change requests/enhancements in existing applications

  • Manages job and project requirements so that projects are completed on time, in scope, within budget, with minimal defects

  • Provides assistance on defining application development project deliverables

  • Obtains appropriate level of signoff as needed throughout the project lifecycle

  • Assures full compliance to required standards throughout the project lifecycle

  • Assists with all aspects of requirements testing (testing plan, scenarios, documentation, defect management) to ensure minimal production UAT defects as well as performing analysis of the customer impact

  • Assists with testing/QA/QC and provides root cause analysis and corrective action plans

  • Assists in the resolution of risks, defects and issues

  • Verifies that the delivered application requirements meet the customer needs based on the specifications, ensuring minimal defects in both UAT and production

  • Assists with providing project status updates to the appropriate clients and stakeholders

  • Provides required business and/or subject matter expertise for both project and production related activities

  • Identifies, documents, and escalates risks, defects, and issues throughout the project lifecycle

  • Analyzes data to determine business problem, trends, or opportunities for process improvements

  • Participates as a subject matter expert for new strategic programs or initiatives impacting current and existing systems

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Business Systems Analyst III

Paychex

Posted Yesterday

VIEW JOBS 5/15/2021 12:00:00 AM 2021-08-13T00:00 Description Act as a liaison among Stakeholders, Business Unit Owners, Management, IT and Hosting Partner to provide EBS Subject Matter Expertise and strategic guidance, leadership and coordination for System related efforts, including upgrades and new implementations that enable Paychex Teams to achieve their goals. Ensures the integrity, maintenance and security of the Corporate Applications and makes recommendations in areas that require a high level of technical competency. Provides support as needed for application stability and works with team members to foster a mature and stable application operating environment. Solution Definition Responsibilities * Demonstrates applied knowledge of common business use cases and scenarios and how specific Oracle module(s) are configured and used to automate key business processes in support of Procure to Pay, Fixed Assets, Purchasing, Expense Management, and General Ledger/Subledger Processing * Articulate of common business and system data models and can document, define, and translate both as-is and to-be state data flows * Able to apply knowledge of available configurations to analyze, recommend and define specific solution options that are fit for purpose for Paychex use cases with tradeoffs, configurations * Able to document requirements, use cases, user stories, acceptance criteria, current state/future state value stream maps, configurations, access controls, mapping/gapping, etc * ValueStream/Swimlane documentation * CEMLI Mapping and Gappng (AN10.30) * Setup documents (e.g., BR100/DS.030) * Access control definition documentation * Extension, Modification, and Interface functional and?requirements and solution definition Oracle EBS Implementation Responsibilities * Given standard setup documentation, is able to perform functional and roles-based access system setups and/or execute standard APIs in one or more assigned modules and/or can document/articulate common interface specifications using common data definition standards * In addition to skills outlined in (1), can demonstrate business scenarios in the configured instance, with knowledge of specific behaviors and relevant options that could be available when given feedback during the demonstrations * Can interact with and articulate behaviors and interactions that are driven by Extensions, Modifications, and Interfaces in the context of the overall business process and application or module set * Solution definition, demonstration, and articulation * Solution configuration (including workflows and API execution) * Requirements definition, value stream mapping, and gapping * Test scenario, case, and test script development * Test execution (functional unit, functional integration, system integration * Documented?and supportive knowledge transfer to production support and business users * Responsible for working with Oracle Support and other vendors as necessary to accomplish assigned work Oracle EBS Support Responsibilities * Responsible for response to and resolution of production incidents caused by issues with assigned Oracle EBS modules, including interactions as needed with Oracle support and support provided by hosting partners. Also responsible for support for patch identification, patch testing, and patch implementation. Requirements * Bachelor's degree in Computer Science or related * 10 years IT System experience or equivalent combination of education and experience * Knowledge of relational databases, Service Now, Oracle E-Business Application Suite, OBIEE, Workflow and SQL Plus experience preferred. Experience with System Administration and Vendor Management preferred. Strong Project Management and Leadership skills with proven ability to convey complex thoughts both written and oral in clear and concise manner to all levels of employees, including Senior Management. * Expertise in Oracle EBS Ledger, Oracle Expense Management, Accounts Payable, Web Center, Fixed Assts, and Purchasing strongly desired Our Commitment Paychex is dedicated to fostering a culture of intentional Inclusion and Diversity (I&D). Our valued employees and commitment to I&D is the essence of our internal and external success. Inclusivity is a key value of our corporate culture and is exemplified through our reputation as a top employer for employee development, diversity, and ethics, as well as a focus on fairness in recruitment, selection, and decision making. Click here for more information on our corporate social responsibility. Paychex Allentown PA

Business Analyst III

Shift 4 Payments