Business Analyst II

Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Business Analyst II with HCA Healthcare you can be a part of an organization that is devoted to giving back!

Benefits

HCA Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

• Free counseling services and resources for emotional, physical and financial wellbeing

• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

• Employee Stock Purchase Plan with 10% off HCA Healthcare stock

• Family support through fertility and family building benefits with Progyny and adoption assistance.

• Referral services for child, elder and pet care, home and auto repair, event planning and more

• Consumer discounts through Abenity and Consumer Discounts

• Retirement readiness, rollover assistance services and preferred banking partnerships

• Education assistance (tuition, student loan, certification support, dependent scholarships)

• Colleague recognition program

• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Healthcare family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Business Analyst II to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

JOB SUMMARY

The foundation of the HealthTrust model is a patient-focused mission, led by experienced clinical leaders and member advisory boards who conduct a rigorous product vetting and approval process. This industry-differentiating process drives all procurement activities and decisions, ensuring that member requirements are addressed and that there will be a strong commitment to on-contract purchasing. HealthTrust Technology Innovation (TI) is a Division of HCA Information Technology Group that is responsible for designing, developing, and deploying products to internal business units within HealthTrust.

A Business Analyst II is responsible for coordinating across all IT functions on behalf of the HealthTrust business stakeholders to assist with ensuring business needs and value are captured, technology road maps are developed to align to needs, and products are delivered as planned. The employee will work closely with the business leaders and the TI Customer Engagement, Architecture and Planning, Quality Assurance and Product Development teams.

The Business Analyst II will demonstrate an understanding of the service lines within the company, the key products and services common to the industry, the business goals and value proposition, and will use this understanding as a basis for gathering customer input and feedback to support achievement of customer value and initiative profitability targets.

The Business Analyst II should demonstrate an understanding of complex ideas, a forward-looking perspective, and be able to contribute to tactical decision-making processes. This role should practice attentive listening, and display empathy towards others' ideas and perspectives. Additionally, the Business Analyst II is accountable for capturing information as it pertains to the customer and communicating it across the organization. The Business Analyst II should perform all duties with a focus on quality of work, attention to detail and a high level of self-management and self-awareness.

GENERAL RESPONSIBILITIES

• Leads conversations with business stakeholders to determine true business needs, translate those needs into meaningful requirements, and develop clearly understood action plans to execute on those requirements.

• Builds strong relationships with business stakeholders and IT teams based on mutual trust and respect

• Assists with leading team and driving delivery to achieve customer value and goals

• Accountable for customer satisfaction, conflict resolution, and management of stakeholders' expectations

• Facilitates agreement, engagement, and management of service levels with business leaders

• Understands pertinent HealthTrust business practices, data, tools, applications, goals, and vision

• Manages the creation, grooming and prioritization of the work backlog

• Communicates and collaborates with Product and Program Management as appropriate

• Assists with tracking quality metrics and customer satisfaction, providing input on QA plans

• Gathers customer input and feedback and distributes to key IT and business leaders

• Creates and delivers effective written and verbal presentations to TI Team and business stakeholders

RELEVANT WORK EXPERIENCE

• 3+ years

EDUCATION

• Bachelor's Degree Required

OTHER/SPECIAL QUALIFICATIONS

• Comfortable working in a demanding environment with ability to quickly adapt to change

• Highly self-motivated and directed

• Ability to prepare and present effective business documentation and presentations

• Experience working with remote and cross-functional teams

• Strong written and verbal communication

• Exhibits transparent communication style

• Strong interpersonal skills and executive presence

• Experience with applied Scrum/Agile methodology

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Business Analyst II opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.