Business Analyst

About Flume Health

Flume Health is a software company that connects the fragmented healthcare data ecosystem for more efficient health plan administration. As a single, cloud-native integration platform, Flume's Relay platform allows companies to easily connect various systems and vendors for efficient data exchange that's increasingly demanded of the modern health plan. Payers, third-party administrators, prescription benefits managers, and health solutions are provided the simplicity, speed, and security they need to automate data integration and movement between relevant stakeholders. Relay supports multiple data transmission protocols, data types, and file types. By streamlining data flows between payers and solutions, a world of opportunity exists to improve access to healthcare.

The Role

Flume Health is seeking a Business Analyst to join our growing company! We are seeking a dynamic individual with a robust background in the healthcare payer space to support our account implementations and help advance our leading data integration platform. This role offers a unique opportunity to not only delve deep into supporting more seamless administration of health benefits but also collaborate closely with our innovative product team focused on solving the industry's complex data challenges.

What You'll Do

• Develop documentation for new data exchanges and features needed for client implementation.

• Map data fields between external specifications and Flume's canonical model.

• Oversee end-to-end integrations, including scoping, testing, and deployment to clients.

• Collaborate with the technology team to develop feature requirements and solutions.

• Ensure the technical solutions meet customer expectations and business requirements.

• Design and refine processes to enhance team efficiency and effectiveness.

• Communicate complex technical issues to clients using clear, non-technical language.

• Act as a Flume product and technology advocate with customers and vendors, guiding them through Flume Relay and integration processes.

What You'll Need

• Minimum of 3 years' experience in a healthcare payer setting or similar, with a focus on data analytics or project management.

• Ability to navigate complex problems and drive high-quality and innovative technical solutions.

• Experience in managing tight deadlines and facilitating consensus among diverse stakeholders, both internal and external.

• Self-starter, comfortable following direction, with the ability to prioritize and manage work under changing deadlines.

• Experienced in data mapping, transformation, and analysis within the healthcare sector.

• Proficient in eliciting, documenting, and managing both business and functional requirements.

• Exceptional communication skills, clearly articulating issues to both technical and non-technical audiences.

• Highly organized with demonstrated ability to handle multiple priorities simultaneously.

• Preferred:

• SQL proficiency or a willingness to develop these skills.

• Experience with agile development methodologies.

• Demonstrated ability in data integrity testing, auditing, and QA.

• Ability to independently review and validate large data sets.

Salary: $85k - $110k

Flume's Perks & Benefits

• Flexible PTO - you're going to be working hard so enjoy time off

• A robust stock option plan to give our employees a direct stake in Flume's success

• WFH stipend - we've always been remote first

• Competitive compensation and 401k with a 4% match

• Comprehensive health coverage (medical, dental, vision)